NEVILL GOLF CLUB LIMITED
Shop Manager
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Shop Manager
Shop Manager – Full-Time Role (On-Site)
NEVILL GOLF CLUB LIMITED Royal Tunbridge Wells
About NEVILL GOLF CLUB LIMITED
NEVILL GOLF CLUB LIMITED is a well-established golf club in Royal Tunbridge Wells, combining a welcoming atmosphere with high-quality facilities. The club offers golfing services, a pro shop, practice areas, and social spaces, all with a focus on delivering positive visitor experiences. The team prides itself on professionalism, reliability, and a commitment to member satisfaction, making it an ideal place for those who thrive in a service-oriented, community-driven environment.
The Role
The Shop Manager is a full-time, on-site position responsible for overseeing the day-to-day operations of the golf shop. This role ensures a clean, organised, and guest-friendly environment while managing sales, stock, and staff effectively.
Key responsibilities include:
- Customer Service & Sales: Providing personalised assistance, handling transactions, and offering product advice to members and visitors.
- Stock & Merchandising:
- Managing inventory levels and product displays.
- Coordination with suppliers for inventory orders, deliveries, and restocking.
- Staff Management:
- Supervising shop staff and managing rotas.
- Supporting team training and fostering a collaborative work environment.
- Financial & Operational:
- Monitoring sales performance and ensuring profitability.
- Basic financial administration, including budgets and ROI tracking.
- Club Support:
- Assisting with club events, promotions, and merchandising initiatives.
- Coordination with management and club staff to enhance guest experience.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Required Qualifications & Experience
Applicants should demonstrate:
- Strong customer service skills, with an emphasis on friendliness, efficiency, and exceptional guest support.
- Retail or hospitality experience, preferably in sports/leisure settings—golf knowledge is advantageous but not mandatory.
- Proficiency in:
- Stock management, merchandising, and sales performance tracking.
- Point-of-sale (POS) systems and basic office software.
- Effective communication, both verbal and written, for customer, colleague, and supplier interactions.
- Numeracy skills for budgeting, inventory, and financial reporting.
- Team leadership or supervisory experience, with a preference for a calm, inclusive management style.
- Flexibility to work weekends, evenings, and during peak club hours.
- (Desired) Vocational qualifications in retail, customer service, or relevant industry training.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Why Join Us?
- Become part of a dynamic, community-focused team.
- Advance your retail/management career in a service-led environment.
- Gain experience in a premium leisure venue with growing membership and merchandise opportunities.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills