Naomi and Jack's
Shop Manager - Basingstoke
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Shop Manager - Basingstoke
Shop Manager – Basingstoke
Application Deadline: 16 July 2026 Department: Retail Employment Type: Permanent – Full-Time Location: [Basingstoke] Reporting To: Rob Gordon Compensation: £14.05 per hour
About the Role
Our charity shops contribute significantly to funding the care and support we provide for local children and families. As Shop Manager at our Basingstoke store, you will lead daily operations, enhance shop revenue, and boost our local presence while maintaining a welcoming atmosphere—trusted for its value-driven bargains.
A key priority is to increase income to further our mission. Your responsibilities include customer engagement, merchandising, pricing, stock management, banking, and staff planning. We expect our Shop Managers to reflect our brand—going that extra mile for a great customer experience and keeping shoppers coming back for hidden gems.
This role is ideal for someone with strong interpersonal skills and a compassionate nature.
Key Responsibilities
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- Provide day-to-day leadership, training, and coaching for staff and volunteers, ensuring tasks are fairly allocated based on experience.
- Develop and maintain a weekly work rota, covering all opening hours and arranging shifts for holidays/sickness.
- Source, analyse, and price donated stock effectively to maximise sales potential.
- Ensure financial controls are upheld, including:
- Till reconciliation at close of shift.
- Daily banking of changeovers and transactions.
- Weekly sales reporting to the Finance Manager.
- Comply with Health & Safety legislation to maintain a safe environment for both staff and customers.
- Represent the charity positively in the community, enhancing public visibility.
Additional Information
Benefits Package
- Competitive salary (£14.05/hour).
- 25 days holiday per year (buying 24 days, as per UK practice).
- Group pension scheme.
- Life assurance coverage.
- Health Savings Facility (HSF) cash plan.
- Access to a blue light discount scheme.
- The opportunity to contribute directly to supporting local children and families.
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Hours & Requirements
- Full-time, 35 hours per week (five days over seven).
- Regular weekend working included.
- мь eligible to work in the UK.
- Commitment to safeguarding best practice—applicants must undergo an enhanced DBS check and provide references covering the last five years.
Diversity & Inclusion
We welcome and actively encourage applications from all backgrounds and cultures. If you require reasonable adjustments during the application process, please contact Debbi Cook, People Advisor, at 01962 763707.
Next Steps
Applications must be submitted by 16 July 2026. Vacancies may close earlier if sufficient qualifying candidates have been received.
For further details or to discuss potential adjustments, contact Debbi Cook as above.
The charity reserves the right to close recruitment earlier than advertised.
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