Nottingham City Council
Short Breaks Personalisation Officer
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Short Breaks Personalisation Officer
Part Time Short Breaks Personalisation Officer
Contract Type: Permanent
Working Hours: 18.5 hours per week Worker Type: Hybrid Worker Salary: Starting at £32,597 (rising to £35,412 per annum pro rata for part-time), pending pay award Location: Hybrid working (team based at Loxley House, Nottingham)
Why Join Us?
We’re seeking innovative, driven, and committed individuals to help improve lives across Nottingham. As part of the Nottingham City Council, you’ll benefit from:
- Competitive pay and a progressive work culture fostering inclusion, creativity, and personal growth
- Meaningful impact—your work directly supports disabled children and families accessing essential short breaks
- Generous benefits, including:
- 26 days annual leave (rising to 33 days after 5 years), plus bank holidays
- Defined benefit pension scheme (17.9%)
- Smart Working to balance work and life
- Employee Assistance Programme and flexible discounts (gyms, cinema, shopping)
We are diversity-focused, particularly encouraging applications from Minority Ethnic communities, LGBTQ+ individuals, and people with disabilities.
About the Role
The Short Breaks Personalisation Officer supports families and disabled children/young people in accessing person-centred, high-quality short breaks services. Responsibilities include:
1. Enabling Access to Short Breaks Services
Core duties involve:
- Processing applications (from families or professionals) and de-escalating referrals from the Children’s Disability Service
- Screening applicants against eligibility criteria
- Assessing needs through:
- Completing application forms, reviewing supporting letters, and liaising with schools/other agencies
- Conducting home visits and holistic assessments (including capturing the child/young person’s voice)
- Utilising the Resource Allocation System (RAS) to determine support levels and budgets
- Conducting annual reviews for Pathway Two support packages and managing Pathway One re-applications
- Addressing enquiries with timely, sound responses
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2. Supporting Personal Budgets
Help service users meet care/social needs through:
- Collaborating on person-centred support plans and mandatory documentation
- Identifying and sourcing paid/volunteer support services tailored to SEND (Special Educational Needs and Disability) outcomes
About You
We’re looking for a compassionate, skilled professional with:
Essential Requirements
- Deep knowledge of Personalisation and Person-Centred care models
- Understanding of the SEND Outcomes Framework
- Ability to develop and update individualised support/care plans (inclusive of home visits)
- Experience managing workloads independently, recognising when manager support is needed
- Strong administrative skills (maintaining electronic case files and systems)
- A DBS Enhanced Check (regulated activity)
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Who You Are
- Exceptional communicator with vulnerable children, families, and professionals
- Ability to engage personally with disabled young people through varied forms of support
- Empathy-driven and committed to aligning services with personalised plans
Next Steps
For informal queries: Natalie Davies, Coordinator (Short Breaks) (shortbreakingsservices@nottinghamcity.gov.uk), 0115 8762745.
Closing Date: 19th July 2026 (applications encouraged early – advert may close sooner). Interviews: August 2026.
Commitment to Diversity
Nottingham City Council proactively recruits from underrepresented groups, including BME, LGBTQ+, and disabled communities. Please practise flexible working discussions at the selection stage if required.
For further details on our benefits or role, visit: Job Description – Benefits Guide – Flexible Working FAQ
By applying, you affirm your understanding of the Terms & Conditions.
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