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Showroom Advisor
Showroom Advisor
Part Time (15-30 hours per week) | Permanent Contract
B&Q Netherfield
About the Role
At B&Q, we believe making your home can transform your life. Our millions of customers rely on us for ideas, advice, tools, and confidence to create spaces they love.
We’re looking for a Showroom Advisor to join our team and help turn the boldest kitchen and bathroom visions into reality—focusing on providing exceptional customer service alongside driving sales.
- Core focus: Listening to customers and recommending the best finance plans, products, and installation options tailored to their needs
- Designing projects: Using software to create inspirational 3D designs that help customers visualise their projects
- End-to-end journey: Supporting customers virtually and in-person from initial inspiration to final delivery
What We Need
You’ll thrive in a role where technology, communication, and customer relationships are key.
✔ Strong tech skills to use software effectively (e.g., design tools) ✔ Exceptional communication and relationship building—this isn’t just about transactions; it’s about making a difference in people’s lives ✔ Stars in your lanes: Commitment to targets and converting designs into sales ✔ Team player with problem-solving ability; you collaborate with colleagues and installers to deliver flawless service ✔ Keen eye for design—your creativity will shine in bringing designs to life ✔ Flexibility: Willingness to work variable hours, including weekends, evenings, and bank holidays
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Shift Details
- Monday to Sunday
- 7:00 AM – 10:00 PM
What’s in It for You?
Beyond salary, you’ll have the support and benefits to thrive—both personally and professionally.
Salary & Incentives
- Competitive hourly rate: £14.10/hour (up to £26,945 on full-time equivalent FTE salary)
- Bonuses:
- Up to £250 per quarter for hitting targets
- Additional team rewards
- Individual Excellence Award: £3,000 for the top 3–5% of high-performing colleagues
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Workplace Culture & Inclusion
- Community-focused Team: You’ll join a culture where everyone feels valued and belong
- Targeted Inclusion Initiatives: Committed to diversity, equality, and representative workforce—we foster networks for allies and colleagues to support an inclusive environment
- Support Throughout: Need assistance applying or interviewing? Contact recruitment@b-and-q.co.uk for recruitment adjustments during the process
Benefits Package
- Wellbeing First: Our benefits recognise that wellness means something different to everyone
- Award-winning pension scheme
- ShareSave options ( instantsave)
- Generous holiday: 6.6 weeks per year
- Payroll giving for charities
- Employee Assistance Programme
- Shopping discounts
- Colleague wellbeing programs
- Refresh breaks to support your performance
Put your stamp on your home—and yours (and our customers’) minds. Apply today to become a key part of our team!
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