Holdcroft
Showroom Host | Receptionist | Front of House
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Showroom Host | Receptionist | Front of House
Showroom Host | Receptionist | Front of House
Location: Nissan, Crewe
Salary & Hours
- Salary: £12.71 per hour plus bonus
- Hours: Monday to Friday, 08:30–17:30
About the Role
Are you a friendly, professional, and customer-focused individual with a passion for delivering exceptional service? Holdcroft Motor Group is looking for a Showroom Host to join their successful team.
This exciting opportunity allows you to become the face of our dealership, creating a welcoming and positive experience for every customer who visits.
Responsibilities
You will be responsible for:
- Creating a Positive First Impression
- Welcoming all customers and visitors in a professional, friendly, and engaging manner.
- Customer Support
- Assisting customers with enquiries and ensuring they receive the highest standard of service during their visit.
- Relationship Building
- Developing and maintaining positive relationships with customers and colleagues to support a welcoming dealership environment.
- Reception Duties
- Managing incoming telephone calls professionally and directing enquiries to the appropriate departments.
- Administrative Support
- Assisting with showroom administration while ensuring customer information is handled accurately.
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Requirements
We are seeking a candidate with:
- Excellent Communication Skills – Strong verbal and written ability to engage confidently with customers.
- Professional Telephone Manner – A friendly and professional approach when handling customer calls and enquiries.
- Customer Service Experience – Previous experience in a customer-facing role, with a commitment to delivering Outstanding Service.
- IT Literacy – Confidence in using computer systems and Microsoft Office applications.
- Strong Organisation Skills – Ability to manage workload efficiently while maintaining attention to detail.
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About Holdcroft
Holdcroft Motor Group is a leading automotive retailer committed to delivering exceptional customer service and building long-term relationships. We believe in:
✔ Investing in our people ✔ Offering real career progression ✔ Providing ongoing development ✔ Creating a supportive working environment where success is recognised and rewarded
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