14forty
Site Based Contract Manager - Oldham
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Site Based Contract Manager - Oldham
Contract Manager (Soft Services)
Salary: £48,000 per annum Location: Oldham, Heywood & Manchester (predominantly based at the Oldham site) Working Pattern: Monday to Friday, with flexibility to support operational requirements across varying shift patterns (five days per week, fully site-based role)
Lead from the Front. Drive Excellence. Make a Difference.
We're looking for a highly visible and hands-on Contract Manager to lead the delivery of Cleaning, Security and Catering services across two distribution centres and a corporate office location.
This is a demanding but highly rewarding role for an experienced operational leader who thrives on being out with their teams, supporting Heads of Department, improving standards and identifying innovative ways to enhance the customer experience. You'll be a strong people manager with the ability to balance operational priorities, client expectations and administrative responsibilities, while ensuring service excellence is delivered every day.
If you're passionate about leading teams, driving continuous improvement and creating high-performing cultures, we'd love to hear from you.
What You'll Be Doing
- Leading Cleaning, Security and Catering operations across three sites.
- Acting as the visible operational lead, spending time with frontline teams and supporting Heads of Department to deliver outstanding service.
- Using your technical cleaning expertise to drive standards, compliance and operational best practice.
- Identifying innovative ways to improve service delivery, efficiency and customer experience across all service lines.
- Managing, coaching and developing Heads of Department and frontline teams to create a high-performance culture.
- Ensuring contractual obligations, KPIs, SLAs and statutory compliance requirements are consistently achieved.
- Building strong relationships with key client stakeholders and acting as a trusted operational partner.
- Managing employee engagement, performance, succession planning and the wider employee lifecycle.
- Taking ownership of budgets, labour management and P&L performance.
- Effectively prioritising your time across multiple sites to ensure operational visibility and service consistency.
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What We're Looking For
- Proven multi-site Facilities Management experience, ideally within distribution, logistics or corporate environments.
- Strong technical knowledge of Cleaning operations, standards and compliance requirements.
- Experience leading soft service teams across Cleaning, Security and Catering environments.
- A visible, hands-on leadership style with a passion for coaching and developing people.
- Demonstrable experience driving continuous improvement and introducing innovative solutions to enhance operational performance.
- Excellent organisational and time management skills, with the ability to balance operational, commercial and administrative responsibilities.
- Strong commercial awareness, with experience managing budgets and contract performance.
- Excellent stakeholder management and client relationship skills.
- SIA Licence (or willingness to obtain).
- IOSH qualification (or willingness to work towards).
- Full UK driving licence, with the ability to regularly travel between sites.
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Why Join Us?
This role offers the opportunity to take ownership of a high-profile contract, where you'll have genuine influence over:
- Service delivery
- Team development
- Client satisfaction
You'll play a key role in shaping an exceptional workplace experience while leading teams that make a tangible difference daily.
At 14forty, we’re committed to improving workplaces by creating energising, inspiring and talent-attracting environments. Our people and planet first approach focuses on aspects of Facilities Management that deliver the highest operational impact, allowing businesses to concentrate on their core priorities.
Diversity & Inclusion: Compass Group UK&I is dedicated to fostering an inclusive environment where everyone can thrive, with equal opportunities for career advancement. Our policy celebrates diversity, respects individuality, and empowers all team members to realise their full potential.
Job Reference: com/0107/99957001/52602795/SU #14Forty
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