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Site Reliability Engineer
Senior Site Reliability Engineer (SRE)
Critical — Driving IT Operations Modernization Through Observability & Automation
This position requires a strategic thinker with hands-on expertise in Site Reliability Engineering (SRE), observability, and automation to modernize IT operations, enhance scalability, reliability, and efficiency.
About the Role
The SRE will play a pivotal role in leading the modernization of IT operations by implementing observability practices and automating toil.
The ideal candidate must:
- Have a deep understanding of SRE principles and modern observability tools.
- Drive automation to reduce operational burden (toil).
- Foster a culture of reliability and innovation.
- Work with Product Engineering to improve system health, performance, and reliability.
Responsibilities
- Collaborate with Product Engineering to design and implement strategies for modernizing IT operations, enhancing observability, and reducing toil.
- Architect and deploy observability platforms to monitor system health, performance, and reliability effectively.
- Propose and drive AI-driven alerting and proactive anomaly detection to minimize Mean Time to Detect (MTTD) and Mean Time to Repair (MTTR).
- Establish and enforce SRE best practices, including Service Level Objectives (SLOs), Service Level Indicators (SLIs), and Error Budgets.
- Develop an AIOps roadmap to improve operational efficiency.
- Automate repetitive tasks using scripting, orchestration tools, and AI/ML-based solutions.
- Lead efforts in toil automation, including self-healing automation for autonomous operations and automated incident responses.
- Collaborate with cross-functional teams to ensure systems are scalable, resilient, and maintainable.
- Drive incident management and root cause analysis through automation, enabling continuous improvement and autonomous operations.
- Partner with engineering, architecture, and product teams to promote shift-left engineering practices and ensure reliability.
- Mentor teams in adopting SRE principles and tools.
- Advocate for a culture of reliability, automation, and continuous improvement.
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Key Skills & Expertise
- Deep understanding of SRE principles and modern IT operations challenges.
- Strong proficiency in observability tools, with primary experience in Dynatrace & Datadog.
- Automation & scripting expertise: Python & Ansible (primary skills).
- Cloud platform experience: AWS & Azure (primary skills).
- Containerization & orchestration: Docker, Kubernetes.
- Cloud-native distributed systems and microservices architecture.
- Exposure to AI/ML for predictive analytics and automated problem resolution.
- Experience with CI/CD pipelines and automated release/deployment engineering.
- (Good to have: Chaos engineering tools like Gremlin or Chaos Monkey).
- Project management and ability to prioritize work in a fast-paced environment.
- Strong interpersonal and communication skills for cross-team collaboration.
- Analytical problem-solving, adaptability, and strategic thinking to balance engineering excellence with business needs.
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Preferred Qualifications
- 12+ years of experience in IT operations, SRE, or DevOps roles.
- Proven expertise in implementing observability and automation solutions in large-scale environments.
- Certifications in cloud platforms (AWS/Azure), observability tools, or SRE-related areas.
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