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Site Reliability Engineer
We're hiring on behalf of a Haystack partner!
The Role • Provide second-line support for mission-critical applications within a national payment infrastructure. • Support live production environments, including participation in a 24/7 on-call rota. • Deliver hotfixes, tooling improvements, and system housekeeping to enhance reliability. • Contribute to application design, delivery, and technical consultancy within a cross-functional Scrum team. • Manage and implement changes, releases, and fixes in line with governance processes. • Support and maintain Disaster Recovery (DR) capabilities, including testing and risk management.
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What You'll Need • Proven ability to troubleshoot complex systems under pressure in financial services or payment environments. • Experience with ITIL practices, change, and release management. • Familiarity with Agile methodologies and team-based delivery. • Strong communication, organization, and time management skills. • A passion for production support, diagnostics, and reliability engineering. • A proactive, self-driven mindset with a commitment to continuous learning.
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What's On Offer • Competitive annual salary. • Opportunity to work on mission-critical payment infrastructure. • Collaborative and supportive team environment. • Role includes participation in iterative, agile deployments.
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