GitLab
Site Reliability Engineer, Environment Automation
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Site Reliability Engineer, Environment Automation
Site Reliability Engineer (SRE) – Environment Automation
About GitLab
GitLab is the intelligent orchestration platform for DevSecOps. We empower organizations to:
- Increase developer productivity
- Improve operational efficiency
- Reduce security and compliance risk
- Accelerate digital transformation
More than 50 million registered users and 50% of the Fortune 100 trust GitLab to help them ship better, more secure software faster. Our approach blends innovation with practical, results-driven workflows.
GitLab thrives on a collaborative culture that embraces AI as a core productivity multiplier, encouraging all team members to integrate AI into their daily workflows. This environment fosters employee growth, making it ideal for those who want to drive efficiency, innovation, and impact. Our high-performance culture is rooted in core values and a commitment to continuous knowledge sharing—allowing team members to unlock their full potential while collaborating globally.
Role Overview
You’ll join GitLab’s Dedicated team as a Site Reliability Engineer focused on Environment Automation, enhancing efficiency for hundreds of isolated GitLab customer environments. Your work ensures these environments are reliable, scalable, secure, and consistent by applying everything-as-code principles across their lifecycle, from initial provisioning to daily operations.
Unlike working on a single platform, your collaboration with senior SREs addresses the complex challenges of multitenancy, where each isolated environment must meet distinct constraints and integration points.
Key Contributions
- Automate and orchestrate GitLab environments using Terraform, Ansible, and Kubernetes.
- Reduce manual overhead and ensure seamless coordination for multi-tenant environments both at scale and securely.
- Maintain observability through stack enhancements, ensuring performance, security, and stability for all environments.
- Work directly with teams developing scalable, customer-facing product offerings like GitLab Dedicated.
What You’ll Do
Automate & Manage Multi-Tenant Environments
- Automate operational tasks across provisioning, configuration updates, upgrades, and routine maintenance, ensuring reliability at scale under senior guidance.
Develop Observability for GitLab Environments
- Refine observability tools for Kubernetes, cloud services, and GitLab applications, focusing on early issue detection, consistent monitoring, and capacity planning.
Troubleshoot & Optimize Systems
- Diagnose and resolve production incidents, upgrades, and upgrades-related errors across Kubernetes, cloud services, and GitLab systems.
- Document findings and contribute tools that prevent future issues.
Plan & Support Infrastructure Growth
- Assist in seismic changes, including infrastructure capacity expansions and new service rollouts to improve efficiency and isolation across environments.
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Build & Maintain Automations
- Engineer reusable scripts, infrastructure-as-code (IaC) workflows, and comparatively tooling (e.g., Helm Charts, Ansible modules) to streamline self-service operations.
Promote Best Practices
- Share and apply best practices for GitLab on Kubernetes and cloud platforms, focusing on performance, reliability, and security.
- Lead GitLab’s adoption by ensuring consistency and continuous improvements.
On-Call Support
- Participate in on-call coverage for GitLab’s production environments, triaging incidents across clusters and cloud providers.
- Collaborate on post-incident reviews to improve resilience.
Documentation & Knowledge Sharing
- Maintain runbooks, best practices, and lessons learned for shared use across teams, reducing manual toil and improving efficiency.
What You’ll Bring
- Experience as an SRE or similar operating complex production infrastructure, with a focus on automation for multiple environments in parallel (even if your focus has been less industry-specific so far).
Technical Proficiencies:
- Hands-on experience with:** Golang**, YAML, systemd, or other backend scripting languages.
- Production Kubernetes expertise, including managing deployments, rollouts, debugging issues like crash loops, failed health checks, or pod scheduling, and understanding their workflow in the broader system.
Cloud & Automation:
- Experience with Terraform for managing infrastructure state across multiple GitLab environments.
- Ansible automation modules and common patterns, state management mechanisms, and multi-environment prefers.
- GitLab CI/CD and Git-based workflows for automation enforcement, including creating reusable templates for IaC pipelines.
Systems & SaaS Experience:
- Operated distributed or cloud-based production environments previously, ideally in a SaaS or managed services environment related to SRE responsibilities.
- Involvement in incident response during on-call rotations under senior support.
Mindset & Problem-Solving:
- A proactive automation mindset, advocating for pruning manual steps, robust runbook documentation, and making repetitive tasks more repeatable and self-service.
- Interest in asynchronous work with distributed teams, embracing collaborative and iterative productivity.
About the Team
We’re responsible for designing the systems that enable GitLab Dedicated, a platform that delivers scalable and secure GitLab instances for customers worldwide. Our team focuses on owning multi-tenant GitLab lifecycle consistency, reliability, security, performance, and scalability across a fully distributed operation.
Focus Areas:
- Infrastructure automation for auto-provisioning and updates (e.g., Kubernetes, cloud services).
- Intelligent scaling for multi-tenant setups and observability.
- Incident management and response, emphasizing resilience.
- Investment in managed offerings—delivering self-service, best-in-class managed environments for industries ranging from startups to Fortune 100 enterprises.
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By leveraging and collaborating to Break Silos and his cloud-native and platform methodologies, we perform some of the industry's most scalable work where multi-cloud, secure multi-tenancy, managed platforms, and engineering innovation through automation merge.
Salary & Benefits
Base Salary Range (U.S.):
$126,400—$213,600 USD Note: This range depends on level, market data, experience, and other qualifications as determined by GitLab. Competitors include bonuses, equity, and benefits listed below.
Comprehensive Support for Well-Being, Equity, & Development:
- Flexible Paid Time Off (PTO)
- Health, Dental, & Vision Bénéfices
- Team Member Growth Development Fund
- Equity Compensation and Employee Stock Purchase Plan
- Parent allowances – Parental Leave
- Retirement contributions paid by GitLab
⭐ DIVERSITY AND INCLUSION NOTE:
GitLab welcomes applicants of all experiences and backgrounds. Recognizing systemic barriers often deter from applying if every single requirement may seem impossible to meet—we encourage you to apply anyway. Please make this application if the role speaks to you, regardless of whether you meet every single qualification. GitLab's team is driven by shared company values of collaboration, transparency, and iteration, and we actively seek the right team members to join us.
Company Culture & Commitment
GitLab is an equal opportunity employer fully embracing diversity of inclusion. We proactively promote equity, making every effort to ensure our values remain reflected in every aspect of employment, including hiring. GitLab remains affirmative action-committed, ensuring bias-free employment choices based solely on merit: race, color, religion, ancestry, sex, age, national origin, citizenship, marital status, mental or physical disability, genetic information, discharge status from military service, or any other basis protected by law.
If you need accommodations for accessibility, please inform us during the recruitment process.
—About Fortune 500®
P laceholder here indicates affiliation description Fortune 500® logo and intellectual property used under license by Fortune Media IP Limited.
In June 2025, Fortune published lists including top 20% “Fortune 100," referring to those ranked in first from The Fortune 500 list of top companies in the United States [remaining to note]. For the purposes of inclusion claims above at the moment, GitLab references its own data. Neither Fortune nor Fortune Media IP Limited endorses GitLab products or services.
For more on how we operate:
- See also the [GitLab Dedicated] and [Infrastructure] handbook pages.
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