Spectrum IT Recruitment
Site Reliability Engineer
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Site Reliability Engineer – Fully Remote
About the Role
We are looking for a Site Reliability Engineer who thrives on resolving complex operational challenges through engineering rather than manual intervention. The ideal candidate will be proactive, collaborative, and deeply passionate about improving reliability through automation and continuous improvement.
If you are excited about building resilient cloud platforms and driving measurable impact on service reliability, we’d like to hear from you.
Key Responsibilities
Incident Management & Operations
- Participate in a 24/7 on-call rota as a primary or escalation point.
- Lead or support major incident response, including triage, mitigation, and resolution.
- Coordinate with Engineering, Infrastructure, Security, and Product Teams during incidents.
- Develop, maintain, and continuously improve operational runbooks and playbooks.
- Conduct blameless post-incident reviews and drive follow-up improvements.
Monitoring & Alerting
- Monitor the health of infrastructure, applications, and services.
- Design and optimise alerting strategies aligned with SLIs/SLOs.
- Reduce alert fatigue through continuous tuning and optimisation.
- Build and maintain dashboards using technologies such as:
- Grafana
- Prometheus
- Datadog
- Splunk
- AWS CloudWatch
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Reliability Engineering & Automation
- Automate repetitive operational tasks to minimise manual effort.
- Improve Mean Time to Detect (MTTD) and Mean Time to Resolve (MTTR).
- Develop automation tools and scripts using Python, Bash, Go, or similar languages.
- Implement self-healing and auto-remediation where appropriate.
- Work closely with engineering teams to improve application and platform reliability.
Platform & Infrastructure
- Support and troubleshoot Linux-based production environments.
- Manage cloud infrastructure, primarily within AWS.
- Support containerised environments using Docker and Kubernetes.
- Assist with capacity planning, availability reviews, and production readiness for new releases.
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Skills & Experience
Essential
- Strong Linux systems administration experience.
- Experience supporting production environments and managing incidents.
- Hands-on experience with AWS cloud infrastructure.
- Experience with Docker and Kubernetes.
- Scripting or programming experience with Python, Bash, Go, or similar.
- Solid understanding of networking fundamentals, including DNS, TCP/IP, and load balancing.
- Experience working in a 24/7 operations or NOC environment.
- Ability to remain calm and effective during high-pressure production incidents.
- Excellent communication and stakeholder coordination skills.
Desirable
- Experience working with Service Level Objectives (SLOs) and Service Level Indicators (SLIs).
- Previous experience helping organisations transition from traditional NOC operations to an SRE model.
- Infrastructure as Code (IaC) experience, including Terraform, Ansible, or similar tools.
- Exposure to security, compliance, or regulated environments.
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