BTG Pactual
Site Reliability Engineer - Technical Lead (initial 12 month FTC)
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Site Reliability Engineer - Technical Lead (initial 12 month FTC)
Senior Site Reliability Engineer (SRE) – Hybrid – Fixed-Term Contract (FTC)
About BTG Pactual
Founded in 1983, BTG Pactual is now the largest investment bank in Latin America. We're committed to a future where investing is dynamic and straightforward, which is why we're undergoing a digitisation and expansion process across various fronts. Our entrepreneurial mindset allows us to empathise with our clients, understand their challenges, and deliver swift, autonomous, and bureaucracy-free solutions. Renowned for our excellence, flexibility, and versatility, we serve clients from our offices in Brazil, Chile, Colombia, Peru, Mexico, Argentina, the United States, United Kingdom, Portugal, Spain, Luxembourg, and Saudi Arabia.
The Role
BTG Pactual is looking for an experienced SRE Engineer to take on a hands-on technical lead role within our Technology Team in London.
You will: ✔ Own and drive automation and infrastructure integration efforts across cloud and on-premises environments in a fast-paced, global organisation. ✔ Lead and develop a small team of engineers while remaining deeply involved in technical delivery. ✔ Collaborate with agile, cross-functional teams and contribute to DevOps practices, including CI/CD, deployment automation, automated testing, and multi-cloud architecture. ✔ Have the freedom to explore new languages, development standards, and methodologies.
This is a temp-to-perm opportunity for an initial period of 12 months, on a Fixed-Term Contract (FTC) basis. Due to ongoing growth within our Technology Team, the intent is for this position to transition into a permanent role upon successful completion of the 12-month period, subject to performance and business requirements.
This is a hybrid role requiring a minimum of three days per week in London. The successful candidate must have the flexibility to increase office attendance to four or five days per week when business needs, project demands, or critical incidents require on-site presence. As the company evolves, office attendance expectations may be adjusted to align with business needs.
Role Responsibilities
Leadership & Team Development
- Lead and develop a team of engineers, organising and prioritising workloads, tracking project plans, and communicating status to stakeholders.
- Act as a senior individual contributor and technical lead, executing hands-on technical tasks alongside the team.
Infrastructure & Automation
- Define technical architectures for robust, resilient, high-performance, and scalable infrastructure systems.
- Implement and maintain automation across AWS and Azure cloud environments and on-premises setups, using Terraform, Python, CloudFormation, and Ansible.
- Build and maintain CI/CD pipelines to support automated testing and continuous deployment.
- Leverage AI coding platforms (e.g., GitHub Copilot, Claude Code) to accelerate development, improve code quality, and enhance productivity.
- Develop scripts and API integrations to automate operational workflows.
- Implement Disaster Recovery (DR) automation and lead regular High Availability (HA) and DR tests to minimise RTOs (Recovery Time Objectives).
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Monitoring, Incident Response & Optimization
- Build and maintain automated monitoring, alerting, ITSM (IT Service Management), and capacity planning solutions.
- Troubleshoot and resolve complex infrastructure and reliability challenges.
- Document processes, procedures, and environment configurations to a high standard.
Stakeholder & Vendor Management
- Provide structured status reports on team activities, communicating technical details to peers and concise summaries to management.
- Develop and execute training and upskilling strategies for team members.
- Work closely with IT project managers, developers, and business stakeholders to shape and deliver solutions.
- Manage vendor relationships and escalate hardware, software, or service issues.
On-Call & Emergency Support
- Participate in an on-call support rota to provide after-hours and weekend coverage for critical incidents.
- Execute planned production environment changes outside standard business hours, including evenings and weekends.
Required Skills & Experience
Education & Experience
- Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
- 6+ years of hands-on experience in cloud operations, infrastructure management, and automation, with at least 4 years focused on AWS.
- Proven track record delivering scalable, reliable cloud-based solutions.
- Experience leading an engineering team of 5+ people.
- Strong proficiency in:
- Infrastructure-as-code tools (Terraform, Ansible, CloudFormation).
- Scripting languages (Python, Bash).
- Hands-on experience with CI/CD principles and tooling (Jenkins, GitLab CI/CD, etc.).
- Experience with container orchestration and Kubernetes.
- Familiarity with observability and monitoring tools (Datadog, Prometheus, Grafana, Zabbix).
- Strong troubleshooting skills across:
- Cloud networking (AWS/Azure security groups, VPCs).
- Linux systems administration (yum, apt, systemd, SSH).
- Distributed services (APIs, microservices, load balancing).
- Excellent communication skills, with the ability to collaborate with cross-functional and international teams.
- Strong organisational skills with the ability to prioritise competing demands in a fast-paced environment.
- SMCR Category: Conduct Rules Staff compliance.
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Beneficial Experience
✅ Azure cloud experience. ✅ Exposure to ITSM platforms (ServiceNow, BMC Helix) and capacity planning tooling. ✅ Experience with Disaster Recovery design and automation.
What We Look For
✔ Proactive, self-directed approach – Takes ownership and drives outcomes with minimal supervision. ✔ Commitment to continuous learning – Actively develops personal skills and stays updated on emerging technologies and SRE best practices. ✔ Clear, confident communication – Translates technical concepts for non-technical audiences effectively. ✔ Attention to detail with a high bar for quality in both code and documentation. ✔ Ability to work under pressure – Responds calmly and efficiently to critical incidents and urgent requests. ✔ Strong reporting and documentation skills – Produces clear, structured updates for both technical and non-technical stakeholders. ✔ Willingness to participate in on-call support as per the defined rota. ✔ Commitment to hybrid working with a minimum of three days per week in-office, with flexibility for increased attendance when required.
Our Offer
BTG Pactual is a global financial institution that maintains the culture, pace, and agility of a young company. As an expanding firm, we are committed to attracting, developing, and retaining the best talent, offering a workplace where results are recognised and rewarded.
We provide:
- A professional, international working environment.
- A challenging and rewarding career.
- A collaborative and innovative culture.
- A competitive compensation package.
Note: Candidates should not contact BTG Pactual members directly outside the recruitment process. All interested applicants should apply through the official application channel, as all applications are reviewed equally. Your information will only be used for talent evaluation and database maintenance in accordance with our privacy policy.
By submitting this application, I agree to share the information above.
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