South Lanarkshire Council
SLLC 4761 - Operations Officer (Ice Rink)
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Operations Officer – Ice Rink
Location: East Kilbride Ice Rink, The Olympia Shopping Centre, East Kilbride
About the Role
South Lanarkshire Leisure and Culture is seeking an enthusiastic and motivated Operations Officer to join their Operations and Estates team.
This is an exciting opportunity to play a key role in managing the day-to-day operations of East Kilbride Ice Rink, ensuring high standards of customer service and compliance with health and safety legislation.
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The church has re-advertised this role. Please live to apply. Bold applicants
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You’ll lead the management of all day-to-day operations at East Kilbride Ice Rink, ensuring:
- Staff leadership to deliver excellent customer experiences
- Overseeing health and safety compliance, maintaining high operational standards
- Programming activities and events to meet community needs
- Managing local budgets, controlling expenditure and maximising income
- Acting as Duty Manager and contributing to organisational projects
- Covering backshifts, early mornings and weekend work as required
Requirements
- Experience in a ICE rink or related environment (preferred)
- Expertise in compliance settings
- Strong leadership and interpersonal skills, with a positive "can-do" attitude
- Ability to multi-task in fast-paced environments while delivering
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Benefits
As an employee of South Lanarkshire Leisure and Culture, you'll benefit from:
- Enrolment in the award-winning local government pension scheme
- Additional Salary Sacrifice Shared Cost AVC option to boost pension savings
- 33 days’ annual leave (converted to hours at start)
- Public holiday entitlement (up to 10 days)
- Occupational sick pay
- Family-friendly policies: flexible working arrangements and maternity/paternity leave
- Discounts (e.g. cinema tickets)
- Additional support programmes: Cycle to Work Scheme, physiotherapy and an Employee Assistance Programme offering both practical and emotional support
Application Process
Note: This is not a CV-based application. Instead, your written answers should support your application and will transfer your online skill reporter.
Applicants must answer two short essays (to be uploaded under Supporting Documents):
-
Describe a time when you successfully managed a team to deliver excellent customer service in a busy environment. Explain:
- Your approach
- The results achieved
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How do you ensure compliance with health and safety regulations while keeping customers’ experiences positive? Provide a real example from your past experience.
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Full responses should accompany your application under Supporting Documents.
Additional Information
Waiver for recruits: Recruits may be requested to assist recruitment team tasks. Failure to complete security checks will lead to disqualification.
Any direct/indirect recruiter canvassing of staff or elected members will result in disqualification from the process.
Equal Opportunities & Inclusion: SLLC is fully committed to equality, diversity and inclusion, and encourages applications from under-repocketsed groups — including those with disabilities, care experienced backgrounds, black, Asian, and minoritry ethnic origins, military service, or veterans status.
As a Disability Confident employer, you’ll receive an interview guarantee if you meet the essential criteria for this post.
As holding the UK Armed Forces Covenant Gold Award, you’ll be guaranteed an interview if you meet the minimum requirements and are also a former/high-level armed forces member.
Application Notes
Online application required. All communication will proceed via email.
Oversens Crytical record checks will be required for indices abroad or outside the U.S. The full U.E. or fifteen relevant记录 including evidence translation, and need dating reference.
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