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Our people at JLL are shaping the future of real estate for a better world by combining world-class services, advisory, and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers, and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades, or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Small Projects - Project Manager
What this job involves:
This role supports the UK & EMEA team in delivering day-to-day small projects activities, serving as the key liaison between stakeholders, clients, and senior management. Working closely with the Account Director and PDS Manager, the position ensures all Small Projects requests are scheduled, planned, and delivered on time and within budget. The focus is on optimizing each workstream for cost efficiency and operational effectiveness while maintaining the proactive, highly responsive service standards that define the team's approach.
Key Tasks:
- Responsible for a diverse portfolio delivering Small Projects in the UK & EMEA.
- Move Planning: Creating detailed move schedules, inventory audits, and seating arrangements.
- Vendor Coordination: Managing moving crews, IT/telecom technicians, and building management.
- Preparation of tenders, specifications, presentation, and business case submission to the client, and management of works through to completion.
- Respond to reactive issues raised which fall outside of the FM remit.
- Support Facilities Managers with Small Projects delivery.
- Delivery and management of the client's CAPEX expenditure.
- Provide assurance and compliance with internal and external audits.
- Raise Vanguard PO for projects on the Vanguard system.
- Manage the change process of office space (Re-stacking Vanguard personnel).
What your day-to-day will look like:
- Client/Stakeholder Management: Proactively engage stakeholders to ensure small projects are delivered successfully within budget and on time. Build and develop effective client/stakeholder relationships across multiple levels of the organization. Be a contact for delivery of small projects – providing regular updates on progress at scheduled meetings.
- Procurement & Vendor Management: Ensure vendors are well-managed, delivering services on time and within budget. Ensure that vendor procurement processes comply with agreed client procurement guidelines as well as Jones Lang LaSalle best practice.
- Contracts Management: Assisting in managing all contracts to ensure that they are professionally delivered and demonstrate best value. Ensure expiry of contracts are well-monitored and re-procurement is initiated if required. Ensure contracts are continually assessed to deliver best value to the client.
- Finance Management / Cost Control / Profitability: Actively work to ensure that the site’s financial operations are meeting or exceeding targets and control requirements including the Jones Lang LaSalle Code of Ethics. Ensure financial processes are followed at all times.
- Health & Safety Management: Ensure the provision of a safe working environment. Ensure compliance with statutory regulations on fire, health, and safety standards.
- Site Operations Management: Recommend continuous quality improvement practices and implement Industry Best Practice operations. Implement small projects procedures and performance measures and ensure they are maintained at all times. Ensure all Critical Environment (CEM) requirements are met.
- Risk Management: Ensure subcontractors and/or vendors work to Risk Assessments and Method Statements. Ensure contingency plans are in place for all work activities. Ensure escalation procedures and incident reporting procedures are implemented and in place. Assist in the development of guidelines and strategies to ensure compliance with Jones Lang LaSalle’s business conduct.
- Achievement of Key Performance Indicators and Service Level Agreement:
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Desired or preferred experience and technical skills:
- Qualification in project management or building services, with a minimum of 5 years post-qualification working experience in either a consulting or contracting organization.
- Professional Qualification of a recognized body e.g. APMP, CIBSE, AssocRICS/MRICS (or evidence actively working towards APC).
- Has experience working in the Financial Services/Banking environment.
- Experience of delivering both fabric and mechanical & electrical type projects.
- Experience in working with EA’s to establish best practice with office creations & moves.
- Excellent people skills and ability to interact with a wide range of client staff.
- Knowledge of Occupational Safety requirements.
- Strong PC literacy and proven ability to manage daily activities using various systems.
- Knowledge of vendor management for specialized services.
- Knowledge of critical facilities and an understanding of basic technical aspects of property (Computer Room Air-conditioning, Chiller system, Fire Protection system, Mechanical & Electrical system, BMS system).
- Proven capacity to understand and interpret commercial contracts.
- Budget management and financial analysis skills.
- 3/4 days on site a week.
Critical Competencies for Success
The successful candidate will have a proven track record of delivering a large volume of small projects and management of all aspects of the commercial contractual requirements from inception to financial close. Experience of delivering projects ideally within a financial services environment or construction consultancy background. They must be:
- Fully conversant with all applicable legislation, regulations, and standards.
- Experienced in the use of Excel, Word, PowerPoint, Microsoft Project desirable.
- Experienced in project management and procurement.
- Acts as a role model for Jones Lang LaSalle by behaving consistently with cultural requirements.
- Set stretch targets for self to achieve maximum team performance.
- Able to make difficult decisions and resolve problems or improve operations.
- Actively searches out opportunities to achieve best results.
- Promotes open, constructive, and collaborative relations with superiors, subordinates, peers, and clients.
- Listens effectively and communicates through actions and example.
- Has strong written and oral communication skills.
- Ability to work remotely whilst still maintaining a strong team ethic.
- Ability to travel throughout the country as required.
Other Personal Characteristics
- Strong communicator – Good presentation skills and possesses strong verbal & written communication skills also an active listener.
- Passion for quality – has an eye for detail to make sure the best delivery of services.
- Self-motivated; confident & energetic.
- Ability to effectively deal with challenging situations.
- Flexible – able to adapt to rapidly changing situations.
- Strongly goal-oriented – able to focus on meeting all performance targets.
- Is a team player – able to cooperate and work well with others to meet targets.
- Proven ability to initiate and follow through with improvement initiatives.
- Exhibits honesty & trustworthiness.
- Open to new ideas & willing to challenge status quo.
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KEY PERFORMANCE MEASURES
- Achievement of Contracted Service Levels and Performance Indicators.
- Achievement of contracted Customer Satisfaction expectations.
- Management of resource to ensure no disruption to client business.
- Achievement of savings initiatives as agreed with Client.
- Delivery of Agreed Initiatives as per Client/Jones Lang LaSalle Initiatives Road Map.
- Achievement of performance goals as agreed with Line Manager.
Location:
On-site – London, GBR
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
JLL Privacy Notice
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally, the personal information we collect from you is for the purposes of processing in connection with JLL’s recruitment process. We endeavor to keep your personal information secure with an appropriate level of security and keep it for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details, please see our career site pages for each country.
Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
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At JLL, we give you the opportunity, knowledge, and tools to own your success, because we value what makes each of us unique. We help our people thrive, grow meaningful careers, and find a place where they belong. Together, we strive to be exceptional and shape a better world.
For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage, and invest in a variety of commercial, industrial, hotel, residential, and retail properties. A Fortune 500® company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people, and communities SEE A BRIGHTER WAYSM.
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