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SOC Analyst
L2 SOC Analyst
Department: Cyber Services and Capabilities Employment Type: Full Time Location: GBR – Manchester, Hardman Boulevard
About the Role
Today, securing business-critical infrastructure is non-negotiable—but with limited internal resources, time, or expertise, organisations face heightened risks. NCC Group offers a solution: 24/7 Security Operations Centre (SOC) services, managed by a team of over 100 accredited security experts handling millions of log events daily across thousands of devices.
NCC Group’s MXDR Team delivers world-class Extended Detection and Response (XDR) services, leveraging tools like Microsoft Security Stack, Splunk, EDR, IDS & IPS, all integrated with our Unified Cyber Platform (UCP) to detect, respond to, and mitigate cyber threats.
We’re seeking L2 SOC Analysts to join our technically advanced team, helping customers protect their networks while expanding their cybersecurity skillset with a focus on threat detection and response.
This role is ideal for a seasoned SOC analyst with hands-on experience in cybersecurity incidents, eager to enhance expertise in identifying, analysing, and mitigating threats.
Key Responsibilities
- Monitor global systems for threats, vulnerabilities, and indicators of compromise (IoCs)
- Conduct in-depth analysis of security alerts using NCC Group’s UCP, exploring underlying detection platforms when required
- Develop incident remediation and prevention guidelines for customers based on defined procedures and paired with analyst expertise
- Document, maintain, and follow security monitoring protocols
- Provide exceptional customer service, exceeding client expectations
- Initiate escalation processes to neutralise potential threats and threat actors
- Compile and review service-focused reports
- Act as a mentor and escalation point for junior colleagues, aiding in training and operational support
- Contribute to continuous improvement of SOC procedures and documentation
- Perfor**Send additional SOC duties as assigned
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Skills, Knowledge & Expertise
Core Technical Skills & Experience
- Practical experience with Microsoft XDR (Sentinel/Defender) and Splunk Enterprise/Cloud/Splunk Enterprise Security
- Deep understanding of network protocols, endpoint detection, and digital forensics
- Knowledge of Windows and Linux operating systems
- Hands-on experience in:
- Analysing security incidents
- Supporting endpoint security
- Incident triage and response
- Ability to remain calm under pressure during high-stakes, sensitive security situations
Desirable Certifications (Not mandatory but highly valued)
Microsoft:
- SC-200
- AZ-500
- AZ-900
- MS-500
Splunk:
- Certified User
- Power User
- Advanced Power User
- Enterprise Security Administrator
CrowdStrike:
- CCFR (CrowdStrike Falcon Response)
- CCFH (CrowdStrike Incident Response Forces)
CREST:
- CPSA (Cyber intrusion professional)
- CRIA (Cyber risk intelligence analyst)
- CMRE (Cyber fraud and financial)
- CNIA (Cyber network and infrastructure)
- CHIA (CISO-Level professional)
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CompTIA:
- Security+
- Network+
- CySA+ (Cybersecurity Analyst)
Cisco:
- CCNA (Cisco Certified Network Associate)
SANS:
- GCIA (GPEN – GIAC Certified Incident Handler)
- GCIH (GISA)
- GSEC (Global Security Expert)
Other relevant certifications will be considered.
Job Benefits
- Flexible Working: Tailor hours to balance personal and professional life.
- Generous Holiday Allowance: 25 days (plus bank holidays), with the option to purchase up to 5 additional annual leave days (SOC shift-specific details available via TA partner).
- Medicash & Critical Illness Scheme: Financial support for medical expenses and serious health events.
- Financial & Investment Benefits:
- Pension scheme
- Life assurance
- Mortgage or share save scheme
- Community & Volunteering Programmes: Engage in initiatives supporting local and global causes.
- Green Car Scheme: Access eco-friendly company vehicles at reduced costs.
- Cycle Scheme: Join our cycle-to-work programme to stay active and healthy.
- Special Time Off: Paid leave for major life events, including weddings, civil partnerships, welcoming a pet, or becoming a grandparent.
- Family Planning Support:
- Generous maternity/paternity leave
- Fertility treatment assistance
- Family-friendly policies and mentorship
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