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Social Care Discharge Coordinator, BRIDGEND COUNTY BOROUGH COUNCIL
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37 hours per week
We are seeking a Social Care Discharge Coordinator to join our dynamic team within the Hospital Social Work Team. This is an opportunity to work at the heart of integrated care, supporting individuals to return home safely with the right support in place.
The role focuses on a case progression and delay management function, supporting social workers by monitoring discharge activity, tracking progress, and escalating barriers to ensure timely outcomes.
Key skills include being able to:
Track case progress, identify emerging delays, and proactively follow up actions that maintain momentum.
Ability to navigate digital systems.
Work effectively within a multi-disciplinary team.
Prioritise and manage workload in a fast-paced environment.
Build strong working relationships across health, social care, and third sector partners.
Responsibilities:
Support the early identification, coordination and tracking of patient discharge pathways to ensure safe and timely discharge from hospital.
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Monitor and progress discharge activity, proactively identifying and chasing delays to support patient flow.
Maintain accurate and timely updates on eWhiteboards and local authority record systems, including delay codes.
Act as a key point of contact for wards, A&E and AMU, providing advice, information, troubleshooting and links to community and third-sector services to support admission avoidance where appropriate.
Screen hospital referrals to ensure suitability and alignment with service criteria.
Coordinate placement activity, including sourcing options, arranging assessments, managing outcomes, completing contracts and signposting financial assessment queries to the appropriate team.
Undertake the Trusted Assessor role for assessment and bridging beds, completing trusted assessments, liaising with providers and supporting informed consent for transfer.
Attend ward rounds and multi-disciplinary triage meetings, acting as a communication link between hospital teams, social care and community services.
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Work collaboratively with clinical, social care, community and third-sector partners to resolve barriers to discharge and improve discharge outcomes.
Prioritise workload effectively to meet Discharge to Recover and Assess timescales while maintaining a person-centred, strengths-based approach.
In return we offer a supportive environment, regular supervision, appraisals, training and development opportunities.
The ability to greet customers through the medium of Welsh is a requirement for this post.
Protecting children, young people or adults at risk is a core responsibility of all council employees.
An Enhanced with Adults Barred list criminal records check by the Disclosure & Barring Service (DBS) is a requirement for this post.
Closing Date: 8 July 2026
Shortlisting Date: 22 July 2026
Interview Date: 29 July 2026
Benefits to working at Bridgend County Borough Council
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