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Social Media & Content Manager
Location: QOVES – The Library, London (5 days in the office)
About QOVES
QOVES is a technology company pioneering facial aesthetics, helping consumers make informed beauty decisions. Today, people often rely on guesswork or generic advice when considering appearance-related changes. QOVES empowers them with clear, science-backed insights and personalised recommendations.
Our platform connects users with a data-driven understanding of their facial structure, supported by evidence-based guidance. Our impact is measurable:
- 2.5+ million followers across platforms
- 4.8/5 star rating across 600+ customer reviews
- Profitable, growing company with a global team
At QOVES, we believe beauty advice should be personalised, responsible, and inclusive. Every decision—from the AI behind our models to the way we communicate results—is shaped by evidence, sensitivity, and modern standards of beauty.
Headquartered in London’s iconic The Library, we’re a creative-driven team with deep respect for our audience’s time and intent.
About the Role
This is a high-impact, hands-on position for someone who thrives in ownership and execution. You will run QOVES’ social media channels, ensuring every interaction reflects our distinctive brand voice:
- Primary Channels: TikTok, Instagram, YouTube, LinkedIn
- Key Responsibilities:
- Content Posting & Scheduling – Execute a strategic calendar across all platforms.
- Community Engagement – Monitor, reply, and drive conversations with authenticity.
- Brand Voice Enforcement – Remain cool, aloof, concise, and sophisticated; no warmth, no emojis, no gimmicks.
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Our brand tone is confident but restrained—elegant without self-indulgence.
Beyond social media, this role also involves:
- Internal Content Creation – Capturing company updates, behind-the-scenes moments, and team collaborations to build cultural alignment.
- Strategic Support – Assisting the Head of Strategy & Partnerships in cross-functional projects, ensuring clear delivery of high-impact initiatives.
Key Attributes
We’re looking for a creative problem-solver with a keen eyes for brand harmony. You’ll need to understand how to scale a premium brand while keeping it authentic.
What We're Looking For
✅ 2–4 years of professional experience in:
- Social media management (handling day-to-day content, engagement, and strategy)
- Content creation (ownership of produced pieces, storytelling)
✅ Mandatory Portfolio Provide concrete examples of:
- Managed accounts and campaigns
- Owned content (videos, graphics, copy)
- Measurable growth (e.g. follower increase, engagement metrics)
✅ Brand Voice Mastery
- Experience cultivating and consistently enforcing a restrained, premium brand tone (not generic "engaging" content).
- Flexibility to adapt tone but pride in curbing unnecessary vibrancy.
✅ Delivered in Extreme Caution, Distilled in Elegance Understand how to balance cutting-edge trends with a timeless luxury positioned approach—no server or broadening.
✅ Camera Savviness
- Comfort being in front of or behind a camera or directing others.
- Aptitude for quick script refines to keep differentiations tight.
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✅ Next-Level Organisation
- Skilled in managing content calendars, multiple platforms, and deadlines autonomously—no need for constant hand-holding.
✅ Passion for Entities A genuine interest in beauty, aesthetics, AI, or personal appearance narratives.
Nice to Have
✔ Premium Brand Exposure – Experience managing social for luxury, high-end, or tech brands.
✔ Design Chops – Proficiency in:
- Figma (UI/UX or content creation)
- Canva or Adobe Creative Suite (Photoshop, Premier Pro for video)
✔ Influencer Liaison – Coordination of briefings, tracking contract compliance, performance analytics.
✔ Data-Driven Social Analytics – Ability to report on:
- Metrics growth (e.g. followers, sharing)
- Platform-specific KPIs
Why QOVES?
You’ll join a fast-growing, profitable company with millions of engaged followers—meaning your content will be seen by a large audience from Day One.
You’ll:
- Be part of a small, scrappy, highly skilled team
- Shape QOVES’ public image across key platforms
- Have real ownership while collaborating with pioneering beauty-tech leadership.
This isn’t fixer work. It’s strategic storytelling for the modern G.U.I. consumer.
Compensation & Logistics
Salary: Competitive with performance-based bonus + pension plan. Location: Hybrid 5 days a week at The Library, London Reporting to: Head of Partnerships
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