Shoppertainment Management
Social Media Executive
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Social Media Executive
About the Role
We are looking for a creative and strategic Social Media Executive to join our growing Marketing team. This is a primarily office-based role, with regular travel to client sites for content capture and meetings. The role is perfect for someone who thrives in a fast-paced environment, has a flair for storytelling, and enjoys driving digital engagement that delivers results.
With strong attention to detail, excellent time management, and a proactive mindset, you'll take ownership of client social media platforms, creating content that inspires, informs, and converts. The role involves regular site visits to client locations, where you'll capture photography, video, and behind-the-scenes content to support social media campaigns and wider marketing activity. You'll work closely with the Head of Digital on crafting social-first strategies and our Marketing Account Managers while also using your initiative to bring fresh ideas to the table.
Key Responsibilities
- Manage client social media accounts across multiple platforms.
- Plan, create, and schedule engaging, on-brand content tailored to each client's objectives.
- Attend client site visits to capture high-quality photography and video content for social media, blogs, and marketing campaigns.
- Create and edit social-first content, including short-form video, reels, stories, and photography assets.
- Monitor social platforms daily, ensuring timely responses and proactive community management.
- Stay ahead of digital marketing trends and social media best practices.
- Adapt content to match the unique tone of voice for each client.
- Track, analyse, and report on KPIs to measure campaign performance and provide actionable insights.
- Deliver detailed reports on social media activity, campaigns, and website performance.
- Bring fresh, innovative ideas to enhance client strategies and meet business goals.
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Skills & Experience
- Strong written and verbal communication skills, with experience writing for social media and blogs.
- Experience capturing and creating social media content, including photography and video.
- Confidence working on-site with clients and identifying engaging content opportunities.
- Basic video editing and content creation skills for social media platforms.
- Proven ability to work collaboratively in a team and independently when required.
- Strong organisational skills with the ability to prioritise and meet deadlines under pressure.
- Solid understanding of social media scheduling, reporting, and digital marketing concepts.
- Analytical mindset with the ability to interpret data and translate insights into strategy.
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What We’re Looking For
A motivated and enthusiastic individual with a can-do attitude, who is eager to grow within digital marketing. You'll be comfortable working in an office-based environment, collaborating closely with the wider marketing team, as well as visiting client sites to capture content and build relationships. If you're creative, detail-oriented, confident behind and in front of the camera, and passionate about social media, we'd love to hear from you.
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