Barts Health NHS Trust
Soft FM Performance Manager
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Barts Health NHS Trust
Barts Health NHS Trust manages one of the largest operational estates in the NHS, supporting some of the busiest and most complex hospitals in the country. We are committed to delivering safe, effective, high-quality environments that enable outstanding care across East London.
Soft FM Services
Soft FM services are fundamental to how our hospitals operate every day. To deliver excellence, we need clear, reliable insight into performance, across both contracted suppliers and in-house teams.
Role Overview
We are seeking a Performance Manager to join our new Performance and Contracts team. This role will lead our digital approach to performance monitoring, designing live, visual dashboards and reports that turn data into meaningful and actionable insight.
Responsibilities
- Integrate data from systems such as Synbiotix, Optima, and Power BI.
- Ensure Soft FM performance is transparent, measurable, and continuously improving.
- Support stronger decision-making, accountability, and value for money across all sites.
About the Role
Barts Health NHS Trust manages one of the largest operational estates in the NHS, serving some of the busiest and most complex hospitals in the country. With a strong group model and embedded senior leadership teams at each site, we are committed to delivering safe, effective, and high-quality environments that enable outstanding care across East London.
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Importance of Soft FM Services
Soft FM services play a vital role in how our hospitals look, feel, and perform every day. To deliver outstanding care, we need clear insight into how well our services and suppliers are performing, not just against contracts, but also across our internal teams.
Role Specifics
- Performance Monitoring: Lead our digital approach to performance monitoring; creating live, visual dashboards and reports that make data meaningful and actionable.
- Data Integration: Integrate information from systems such as Synbiotix, Optima, and Power BI.
- Performance Improvement: Ensure that Soft FM’s performance is transparent, data-led, and consistently improving.
- Decision Support: Drive better decisions, stronger accountability, and better value for money across all sites.
This is a key role in building a culture of performance excellence, where data drives improvement, and every service has the clarity it needs to deliver the highest standards for patients, staff, and visitors.
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About Barts Health
Barts Health is one of the largest NHS trusts in the country, and one of Britain’s leading healthcare providers.
Our Vision
Our vision is to be a high-performing group of NHS hospitals, renowned for excellence and innovation, and providing safe and compassionate care to our patients in east London and beyond. That means being a provider of excellent patient safety, known for delivering consistently high standards of harm-free care and always caring for patients in the right place at the right time. It also means being an outstanding place to work, in which our WeCare values and behaviours are visible to all and guide us in how we work together.
WeCare Values
We strive to live by our WeCare values and are committed to promoting inclusion, where every staff member has a sense of belonging. We value our differences and fully advocate, cultivate, and support an inclusive working environment.
Contact Information
For further details or informal visits, contact:
- Name: Oliver White
- Job Title: Head of Soft FM Workforce & Strategic Operations
- Email Address: oliver.white6@nhs.net
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