HM Revenue & Customs
Software Developer (Robotics)
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Software Developer (Robotics)
Robotics Developer – HMRC
About HMRC
Discover purpose, growth, and belonging at HMRC. Watch employee stories on our YouTube channel to explore potential career paths.
We’re transforming the UK’s tax system using cutting-edge digital innovation. The Chief Digital and Information Officer (CDIO) Group drives this mission by building high-quality digital services that enhance customer experiences, enable real-time interactions, and simplify tax processes. We empower colleagues with modern tools, transforming HMRC’s operations and focusing resources on maximum impact.
About the Role
Robotics Developer | £37,682 + Pension
Location: Newcastle, Salford/Telford, or Leeds (moves required for some sites)
As a Robotics Developer, you’ll design, build, and support robotic automation solutions using NICE Real Time Designer in an Agile DevOps team. Our robotics team delivers automation that enhances existing systems, adding new functionality and driving cost savings.
This hands-on development role involves creating high-quality, testable automation solutions while supporting live services.
Responsibilities
- Design and implement robotic automation solutions to meet business needs
- Work in an Agile team to plan and deliver user stories and technical tasks
- Write clean, secure, well-tested code adhering to modern development principles
- Adhere to and improve engineering standards within the team
- Monitor and resolve production issues, proactively maintaining live services
Potential Line Management Responsibility
- You may support and mentor junior colleagues and apprentices to build team capability.
Person Specification
Essential Criteria
You must demonstrate experience in:
- Building automation solutions using NICE RPA (or similar) tools
- Working in Agile development environments
- Applying continuous integration practices, including:
- Unit testing
- Test-driven development
- Version control (Git)
- Conducting testing approaches, such as performance, security, and accessibility
- Supporting or maintaining live services (e.g., using monitoring or observability tools)
- Solving technical problems and improving processes
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Desirable Criteria
Experience in:
- NICE Robotics Process Automation
- Working with SQL databases
- API integration into robotic services
- Continuous delivery principles
- Technologies: HTML, JavaScript, SQL, and C# (or similar)
Location Information
Apply exclusively for locations you can comfortably work from, as offers will only be made on selected preferences. Changes post-application aren’t permitted.
Office Closures
If selected for Benton Park View (Newcastle), Telford Plaza (Telford), or Trinity Bridge House (Salford), relocations to new sites are required under future HMRC location strategy:
- Newcastle: Moving to Pilgrims Quarter
- Telford: Migrating to Parkside Court
- Salford/Manchester: Alternative office in the area
Salford/Telford rotes include a Moves Adjustment Payment for current HMRC Bradford-based employees meeting eligibility criteria.
Behaviours & Technical Skills Assessed
During selection, assessors will evaluate:
- Working Together
- Technical Skills: Systems Integration
Benefits
In addition to £37,682, you’ll receive:
- Pension contributions: £10,916/a (Civil Service DB Scheme)
- Hybrid/Flexible Working: Balance work in office (60%) or home (up to 2 days/week avg.)
- Leave: Starts at 25 days/yr, increasing by 1/day up to 30 days
- Personal/Family-Friendly Support
- Pension: ≥28.97% employer contribution to Alpha plan
- Coaching & Development
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Application Process
Required Documents:
- Name-Blind CV (Harvard: max. 3 touches x 100 words – roles after last 3 jobs)
- 750-word Personal Statement: Describe how your skills align with the role’s Essential Criteria.
- 250-word Technical Statement: Answer:
“How would you identify/capture and interact with an element on screen via robotic automation?”
Include up to 250 words on Desirable Criteria skills if applicable.
Selection Stages:
- Initial Sift: Technical Statement assessment preferred.
- Full Sift: Review of CV + Statements; shortlisting for interviews.
- Panel Interview:
- Discuss Systems Design & Prototyping
- Behavioural Questions (Focus: Working Together)
- Technical Q on Robotic Design
- Pre-Interview Presentation (Details shared if shortlisted)
Eligibility & Additional Notes
✅ Security Check: SC clearance
- Candidates must meet 5yr UK residency prior to SC Entry Clearance.
🚫 Military Policy: Veterans considered through Great Place to Work for Veterans.
📲 Best for HMRC App: Integrates employment/PIN/sign-in, easing application.
📝 Fraud Note: HMRC checks the Internal Fraud Database for past fraud conviction terms.
Diversity & Inclusion
HMRC welcomes recruits with disabilities meeting essential criteria via Disability Confident Scheme. Confidential Reasonable Adjustment requests must contact: unitybusinessservicesrecruitmentresults@hmrc.gov.uk.
Appendix: Further Queries
David Crellin (Job Contact)
- Email: david.crellin@hmrc.gov.uk
- Phone: 03000 587 269
Recruitment Team
Additional Guidance: HMRC’s Applicant Info | Internal Fraud: ifd-withdrawal@hmrc.gov.uk
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills