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Barista
You know that preparing delicious hot beverages is something of an art form, and you’ll have the communication skills required for your role too – consistently positive, enthusiastic, helpful and ready to adapt to changing service needs. Whether that’s managing the queue if there’s a rush of customers, or serving someone with a food allergy.
Our coffee bar concept rivals major high street competitors both in terms of what we offer, and because our customer service standards are high, and you’ll ensure these standards are always maintained. You see customers as individuals and can readily respond to their requests, ensuring they’re engaged when they arrive at the counter and stay that way until they leave – feeling happy and ready to recommend us to others.
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Responsibilities
- Managing the queue if there’s a rush of customers
- Serving customers with food allergies
- Maintaining high customer service standards
- Engaging with customers from arrival to departure
Requirements
- Confidence in cash handling and using tills
- Knowledge of good merchandising and stock rotation
- Experience in a service environment dealing with customers
- Trained Barista skills
- Positive, enthusiastic, and helpful communication skills
- Ability to adapt to changing service needs
Benefits
- Monday to Friday working hours
- Flexible working hours and potential for condensed shifts
- Free meal provision while on shift
- Training and development opportunities including NVQ apprentice scheme & WSET courses
- 28 days annual leave, increasing by one day each year up to 33 days
- Birthday off every year
- Discounts and cashback from a wide range of retail and leisure outlets
- Annual BM Caterers Summer party and FOODIES awards
- Site-based summer and winter parties
- Regular team events
- Life assurance and employee assistance programme
- Cycle2work scheme
- Part of a team that made the ‘Best Companies’ to Work For list 7 years running
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About BM Caterers
We’re a multi award-winning contract catering company, with a team of trained foodies serving over 45,500 satisfied customers every day.
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