Trustpilot
Software Engineer III (Senior)
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At Trustpilot, we're on an incredible journey. We're a profitable, high-growth FTSE-250 company with a big vision: to become the universal symbol of trust. We run the world's largest open customer review platform, and while we've come a long way, there's still so much exciting work to do. Come join us at the heart of trust!
Join our Integrations Squad!
We are growing our engineering team at Trustpilot and are looking to welcome a Senior Software Engineer into our B2B Integrations Squad!
About the Team and Mission:
The Integrations Squad's mission is to empower businesses of all sizes—from sole traders to global enterprises—to seamlessly incorporate Trustpilot into their customer feedback workflows. As a Senior Software Engineer, you will be instrumental in overseeing the health and evolution of 20+ distinct integrations (including Shopify, Salesforce, and HubSpot), improving scalability whilst optimising for future growth.
You will join a cross-functional team with full ownership of our products and codebase, where you will take part in every step of the development process, from ideation to maintenance. As a Senior Software Engineer, you will leverage your extensive knowledge and experience to spearhead the development of our products. Your expertise will help guide architectural decisions, ensure code quality, and mentor fellow engineers, promoting a culture of technical excellence and innovation.
What You’ll Be Doing:
- Backend Stability & Scalability: Understand the existing technical landscape to plan, implement, and release new features with a focus on system reliability.
- Architectural Oversight: Architect solutions to handle the complexities of 20+ integrations while maintaining the internal tools and documentation used to improve team resilience and tech footprint.
- Adaptable Problem Solving: Troubleshoot existing software, resolve bugs across the full stack, and navigate a multifaceted technical environment with ease.
- Technical Leadership: Inspire and guide the organization with your knowledge of how to solve complex architectural challenges and naturally untangle legacy systems.
- Best Practices & Infrastructure: Help lead the technical direction of the team through the adoption of engineering best practices, robust tooling, and Infrastructure as Code.
- Mentorship & Coaching: Mentoring, coaching, and supporting less experienced colleagues to help them grow.
- Strategic Collaboration: Collaborate closely with Engineering and Product leadership to align technical debt reduction with long-term business value.
Who You Are
- Senior-Level Full-Stack Expertise: Experience at a senior level building full-stack applications, paired with a deep focus and passion for backend engineering on Cloud Services, system stability, and modern frontend tools like React, Next.js, and CSS Modules.
- A Growth Mindset for Legacy Systems: You are energized by a complex backlog, finding genuine satisfaction in driving platform-wide improvements and untangling legacy code.
- Deep Backend Proficiency: Extensive proficiency in Node.js, TypeScript, and JavaScript, combined with a deep understanding of APIs, Webhooks, and OAuth protocols.
- Strong Cloud & Infrastructure Knowledge: Proficient experience with AWS (specifically Lambda, SQS, DynamoDB, ECS, SNS, and CloudFormation), alongside containerization, data, and infrastructure systems like Docker, Terraform, PostgreSQL, and BigQuery.
- Customer-centric: A solution-oriented mindset dedicated to the customer experience, thriving in collaborative environments where you can help establish clear ownership boundaries across enterprise platforms like Salesforce and Zuora.
- Supportive Leadership: A motivation to encourage yourself and the people around you to constantly improve in a healthy, sustainable way.
- Team Focus: An understanding that maintenance-heavy work requires resilience, acting as a supportive leader who ensures every team member feels valued.
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Find out more about our techstack here: http://stackshare.io/trustpilot
What’s in it for you:
- A range of flexible working options to dedicate time to what matters to you
- Competitive compensation package + bonus
- 25 days holiday per year, increasing to 28 days after 2 years of employment
- Two (paid) volunteering days a year to spend your time giving back to the causes that matter to you and your community
- Rich learning and development opportunities are supported through the Trustpilot Academy and Blinkist
- Pension and life insurance
- Health cash plan, online GP, 24/7 Employee Assistance Plan
- Full access to Headspace, a popular mindfulness app to promote positive mental health
- Paid parental leave
- Season ticket loan and a cycle-to-work scheme
- Central office location complete with all the snacks and refreshments you can ask for
- Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations and events, ERG activities, and team socials
- Access to over 4,000 deals and discounts on things like travel, electronics, fashion, fitness, cinema discounts, and more.
Still not sure?
We want to be a part of creating a more diverse, equitable, and inclusive world of work for all. We’re excited to hear about your experiences along with how you will contribute to our working culture. Even if you don’t feel you meet all the requirements, we'd still really like to hear from you!
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About us
Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever — to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial — we help consumers make the right choices and businesses to build trust, grow and improve.
Today, we have more than 350 million reviews and 60 million monthly active users across the globe, with 149 billion annual Trustpilot brand impressions, and the numbers keep growing. We have more than 1000 employees and we’re headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan, and New York.
We’re driven by connection. It’s at the heart of what we do. Our culture keeps things fresh –– it’s built on the relationships we create. We talk, we laugh, we collaborate and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever-changing world. With vibrant office locations worldwide and over 50 nationalities, we’re proud to be an equal opportunity workplace with diverse perspectives and ideas.
Our purpose to help people and businesses help each other is a tall order, but we keep it real. We’re a great bunch of humans, doing awesome stuff, without fuss or pretense. A successful Trustpilot future is driven by you –– we give you the autonomy to shape a career you can be proud of. If you’re ready to grow, let’s go.
Join us at the heart of trust.
Trustpilot is committed to creating an inclusive environment where people from all backgrounds can thrive and where different viewpoints and experiences are valued and respected. Trustpilot will consider all applications for employment without regard to race, ethnicity, national origin, religious beliefs, gender identity or expression, sexual orientation, neurodiversity, disability, age, parental or veteran status. Together, we are the heart of trust.
Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed, and stored globally as necessary for the uses and disclosures stated in our Privacy Policy.
If you have a disability and would like to discuss any adjustments you might need either in submitting your application, or to the recruitment process more generally, please let us know by contacting our Talent Acquisition Team (talent.acquisition@trustpilot.com) quoting the role you wish to apply for.
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