Marks and Spencer
Software Engineering Manager
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Software Engineering Manager
Software Engineering Manager (Hybrid – 3 days Paddington, London)
Location: 3 days/week onsite at our Paddington, London Office
As a Software Engineering Manager within Store Payments & Infrastructure, you will lead teams responsible for running and evolving critical store systems, ensuring they operate reliably within live trading environments. Collaborating across multiple engineering teams and third-party partners, you’ll drive scalable delivery outcomes in a domain defined by intricate integrations with store hardware and external systems—focusing on improving design, testing, and operational efficacy at scale.
Your leadership will span technologies including:
- Micronaut
- Spring Boot
- Kafka
- GitHub Actions
- Azure Pipelines
- Azure DevOps
- Azure Kubernetes
- Docker
- Azure Storage
- Redis
- Dynatrace
This hybrid role is perfect for a technologist with experience delivering high-quality software in complex production environments, while advancing reliability, modernisation, and engineering standards.
⚠ Note: Due to high demand, this role may close early. Apply promptly to avoid disappointment.
Key Accountabilities
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- Engineering excellence: Own the quality (behaviours, operations, direction, production solutions, skills growth, and reputation) across your teams.
- Empowerment & accountability: Foster self-management and ownership through leadership, purpose alignment, and strategic talent development.
- Technical strategy coordination: Collaborate with wider Technology teams to refine and execute the overall technical direction.
- Platform ownership: Apply product thinking to enhance store systems’ reliability, scalability, and developer productivity.
- Performance & modernisation: Drive engineering performance, system reliability, speed of change, and quality, while actively reducing technical debt.
Who You Are
To excel in this role, you should bring:
Technical Background
- Senior hands-on software engineering experience in complex, production-critical systems.
- Deep expertise in large-scale, live-operational environments, including:
- System design & architecture
- Cloud technologies (Azure, Kubernetes, Docker) and DevOps principles
- Testing strategies & reliability engineering
- Proficiency with:
- Micronaut/Spring Boot
- Kafka & event-driven architectures
- CICD (GitHub Actions/Azure Pipelines)
- Observability (Dynatrace)
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Leadership & Team Impact
- Proven record of building and leading elite engineering teams delivering high-impact, customer-facing software.
- Strong stakeholder management and team leadership skills.
- Ability to scale engineering processes, optimise workflows, and mentor high-potential engineers.
Why Join Us?
At Marks & Spencer, we’re reinventing retail for a more conscientious and inspiring digital future. Our bold strategic shifts—embracing innovation, disrupting tradition, and fostering collaborative excellence—create opportunities to drive industry change.
Our commitment is clear: build diverse, representative teams where every individual can thrive. We celebrate inclusion, challenge stagnation, and support our people with tools to succeed—whether that’s through adaptive recruitment practices or reasonable adjustments.
🔹 If you’d benefit from support or adjustments at any stage of this process, please disclose your needs on your application—our team is ready to assist.
-- Let’s shape the future of retail together. 🚀
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