Software Engineering Manager - Identity

All the details

As part of the M&S Software Engineering team, you’ll be joining a well-loved historic brand, working on solutions that serve millions of loyal customers and thousands of colleagues! With ethical values that run right through the company’s core and technology leaders that truly understand software engineers and engineering, it’s an exciting time as we’re redefining ourselves into a digital first and engineering-led organisation, with the quality of our engineering team being a key differentiator.

We are seeking a Software Engineering Manager who will provide technical expertise, ship thoughtfully and operate with excellence to build the foundational platform for Identity across all M and S products. The team is responsible for the M&S Identity Platform, managing authentication journeys for both customers and colleagues. We sit at a unique intersection, delivering seamless authentication experiences for customers while enabling internal teams to build on a robust Identity Platform.

Being kind, creative, curious, and confident, you will be an integral part of our empowered, multi-disciplinary engineering teams - building resilient systems. You will be closely working with Principal engineers, product and delivery peers to drive the successful delivery of projects and features.

What You'll Do

The Software Engineering Manager role is the embodiment of ‘solving problems through technology’ with key responsibilities as follows:

Software Development & Architecture:Responsible for design and architectural decisions, developing scalable and distributed systems, and driving legacy migrations. Focused on optimizing deployment pipelines to enhance efficiency and reliability. Team Management: Build, mentor, and manage a high-performing software engineering team. Foster a culture of collaboration, innovation, and continuous improvement within the team. Facilitate communication and collaboration among team members. Ensure budgets, people and resource allocation, and workload, balance across projects. Agile Delivery: Oversee the planning, execution, and delivery of software projects, ensuring alignment with business objectives and timelines. Monitor project progress, risks, and dependencies, taking corrective action when necessary. Work closely with product management, design, programme management, and others to define project scope, goals, and deliverables. Technical Leadership: Drive the adoption of standards, and methodologies for software development. Provide technical guidance and support to engineering teams for complex projects. Evaluate and recommend new technologies, tools, and platforms to improve the engineering process and software quality. Work with senior engineers to develop the team's technical roadmap and support the product management team to prioritise it against the commercial roadmap. Quality Assurance and Maintenance: Establish and enforce quality standards, ensuring software products meet performance, reliability, and usability requirements. Oversee the maintenance and support of existing software systems, ensuring prompt resolution of issues and bugs.