Experis Scotland
Software Implementation Consultant
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Software Implementation Consultant
Location: Scotland (Remote)
Salary: £40,000 - £45,000 + Car Allowance
About the Opportunity
We're partnering with a growing SaaS software company looking to hire an experienced Software Implementation Consultant to join their professional services team.
- This is a predominantly remote role, however you must be based in Scotland and willing to travel regularly to customer sites across Scotland. There will also be occasional international travel to customer locations in the USA, Mexico, and France.
- This is an excellent opportunity for someone who enjoys working directly with customers, solving business challenges, and delivering successful software implementations from discovery through to go-live.
The Role
As a Software Implementation Consultant, you'll work closely with customers to understand their business processes, configure software solutions, manage implementation projects, and ensure successful adoption of the platform.
- You'll act as a trusted advisor throughout the project lifecycle, balancing multiple customer projects while collaborating with internal product, technical and delivery teams.
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Key Responsibilities
- Lead end-to-end SaaS software implementations for new and existing customers.
- Facilitate discovery workshops to gather business requirements and understand customer processes.
- Configure software solutions to meet customer needs and business objectives.
- Deliver customer training and support user adoption.
- Analyse and validate customer data to support migrations and implementations.
- Produce clear documentation including requirements, process maps and implementation plans.
- Build strong relationships with customer stakeholders and provide ongoing consultancy.
- Manage multiple projects simultaneously, ensuring delivery against agreed timelines.
- Work closely with internal teams to resolve issues and improve customer outcomes.
- Support pre-sales activities including product demonstrations where required.
- Identify opportunities for process improvements and best practice adoption.
About You
We're looking for someone with experience delivering customer-facing software projects within a SaaS environment.
Essential Experience
- Previous experience as an Implementation Consultant, Professional Services Consultant, Business Consultant, Solutions Consultant, or similar.
- Strong SaaS/software implementation experience.
- Experience gathering business requirements and running customer workshops.
- Excellent stakeholder management and communication skills.
- Strong analytical and problem-solving abilities.
- Ability to manage multiple projects and priorities effectively.
- Full UK driving licence.
- Based in Scotland and willing to travel to customer sites.
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Desirable Experience
- Data migration or data analysis experience.
- Experience with ERP, inventory management, logistics, manufacturing, or other enterprise software platforms.
- Experience delivering training to customers.
- Project management qualifications or methodologies.
- Experience working with large datasets and Excel.
What's on Offer?
- £40,000 - £45,000 basic salary
- Car allowance
- Fully remote working when not visiting customers
- Opportunity to work with a diverse customer base across the UK and internationally
- Varied, customer-facing role with strong career development opportunities
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