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Software Tester Position • Player Account Management • bet365
About bet365
We’re one of the world’s leading online gambling companies, revolutionising the industry since 2000. Founded by Denise Coates CBE, we now employ over 10,000 people and serve over 120 million customers in 26 languages.
Cultivating a culture that celebrates creativity, we empower our employees to push boundaries, unlocking growth opportunities to make a real impact in online gambling. As a forward-thinking company, we’re driving software innovation, redefining industry standards through innovations like:
- 1.38M+ In-Play sporting events annually
- 750+ concurrent fixtures at peak volumes
- 6M+ HTTP requests daily
- 1.5M+ bets processed hourly at peak
The Role: Software Tester
You’ll play a critical role ensuring our cutting-edge Responsible Gambling software delivers flawless quality and accuracy, joining the Player Account Management team and Software Testing department.
As part of the Regulatory Delivery Stream, you’ll collaborate with industry-leading experts, leveraging AI and advanced technology to focus on:
- Risk
- Regulatory compliance
- Account limits
- Self-exclusion functionalities
What you’ll do:
- Work alongside ** Product Managers, Product Analysts, and Developers** to define and iterate test strategies.
- Shape the future of tech-driven responsible gaming solutions.
- Shape the Company’s responsible gambling future.
- Drive accountability for quality and efficiency throughout testing.
- Enhance your career with access to ongoing training and development.
- Be hybrid-capable, eligible for flexible working arrangements.
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Key Responsibilities
Software Testing & Quality Assurance
- Define efficient BDD strategies using Gherkin syntax to create clear feature files.
- Conduct Responsible Gambling-specific testing across functionality (limits, self-exclusion, reporting).
- Debug and resolve defects using Jira, ensuring traces to resolution on time.
- Provide data-driven estimates for all testing phases, prioritising quality and performance.
Collaboration & Decision-Making
- Partner with cross-functional teams to align technical and business requirements.
- Escalate issues effectively and communicate progress to stakeholders.
- Innovate via subject-matter expert engagements to optimise testing methodologies.
Innovation & Ownership
- Test emerging AI-powered software tools and contribute to high-performing, scalable delivery.
- Proactively adopt emerging tech and share knowledge with peers.
- Drive process improvement through analytical problem-solving.
What You’ll Bring
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Tech & Domain Knowledge
- Experience in Responsible Gambling (RG) frameworks, including:
- Account limits and risk management.
- Regulatory compliance (e.g., TAMRAs).
- Self-exclusion systems.
- Proficient in Behat/Cucumber and Gherkin for Behaviour-Driven Development.
- Ability to parse and test API schemas and Markdown-based documentation.
Attitude & Skills
- High attention to detail with sharp analytical instincts.
- Adaptive mindset—Thrives with changing requirements and escalation responsibility.
- Collaborative approach—Works seamlessly in teams or independently.
- Self-driven with curiosity—Seeks new challenges with minimum supervision.
- Skill-averse to T-shaped operations, especially in technical/written skills.
About You
You’re forward-thinking, a problem-solver, and passionate about bridging the gap between software quality and user protection.
At bet365, our mission is Never Ordinary—we push beyond conventions while maintaining the highest accountability. Inclusivity, diversity, and respect remain at the heart of everything we do. If you need accommodations at any stage of recruitment, please contact us directly.
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