Erin Associates Ltd
Software Trainer
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Software Trainer – Legal Services (IT Trainer)
Location: Dudley, Wolverhampton, West Midlands, UK Employment: Permanent Salary: £38,000 – £40,000 plus excellent benefits (including private medical care, dental insurance, gym discount, life assurance, pension & hybrid working) Contact: Beth Whelan
About the Role
A growing professional services firm is seeking an experienced Software Trainer (IT Trainer) to design, develop, and deliver in-house training solutions for the legal sector. The role involves collaborating with Leadership & Development (L&D), Change Management, and Project Teams to support both business-as-usual (BAU) and project-specific training.
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Key Responsibilities
- Deliver a comprehensive IT Training strategy, including materials in multiple formats (e.g., workshops, e-learning, guides)
- Oversee onboarding and refresher training, creating engaging and effective learning content
- Evaluate training effectiveness and gather user feedback to refine programmes
- Support end-users post-implementation during IT/system transitions
- Administer and track training activities, ensuring compliance and impact
Requirements
- Essential:
- Proven IT/Training experience, preferably within the legal sector (desirable)
- In-depth knowledge of Microsoft 365 applications, IT systems, and law-firm software
- Expertise in handling complex systems and multiple software applications
- Strong passion for Learning & Development (L&D) and technical communication
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- Intermediate – Desirable:
- Relevant training certifications (e.g., L&D qualifications)
Why Apply?
Erin Associates is an equal-opportunity employer. We celebrate diversity and offer reasonable adjustments as needed. Apply if you’re committed to shaping legal IT education and growing within a dynamic team.
Keywords: IT Trainer, Legal IT, Wolverhampton, Birmingham, Walsall, Stourbridge, Technical Trainer, Systems Trainer
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