Leicester Highcross

SOHO Coffee Supervisor (Part Time)

Leicester
£13.71/hr

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SOHO Coffee Supervisor (Part Time)

Supervisors work with the store manager, team, and wider business to fulfil our vision of: Honest, good mood food, crafted coffee, and drinks – proudly served, delivering soul at scale.

Supervisors collaborate with the team to fulfil our mission: Good is always served. To curate quality product and welcoming environments, to secure the return visit. To always be good for colleagues and customer.

Requirements

  • People person with fantastic front of house skills
  • Great attention to detail
  • Desire to learn and really love what you do
  • Customer service experience, particularly within a high-volume food and drink business or the hospitality industry

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Responsibilities

  • Champion your team to ensure SOHO brand standards & high product quality are met & delivered every time
  • Run brilliant shifts to ensure customers are well looked after
  • Share passion and personality with customers and team to create a fantastic environment
  • Demonstrate company values daily by being flexible & working where the team needs you most
  • Be masters in customer service and strive to make a positive difference to every customer's day
  • Be proud to serve amazing food, produce delicious drinks, and craft beautiful coffees

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Benefits

  • Training & development
  • Flexible shift patterns
  • Free meal and free drink whilst on duty
  • Your Big Event extra day’s holiday each year
  • Pension scheme

About SOHO

SOHO believes in:

  • BEING GOOD and DOING GOOD
  • Ensuring team enjoy a good work/life balance
  • Being part of our local community
  • Being a fair employer – no zero contracts for permanent team
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Skills

Safe food handling
Training experience
Fast-paced experience
Microsoft office
Food safety
Knowledge of coffees
Customer service
Hospitality