IAG Transform
Solution Architect (Generalist)
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About Us
We are part of International Airlines Group (IAG), one of the world’s leading airline groups and owner of some of the biggest brands in the sky. IAG Transform provides creative and innovative solutions to drive sustainable transformation by delivering procurement and airline services, as well as group-wide systems across IAG. Each operating company benefits from the Transform centralised model, driving efficiencies, automation, and economies of scale.
Purpose of the Role
The Generalist Solution Architect is responsible for designing end to end, integrated technology solutions that address complex business problems across the Group. The role operates as a technology agnostic, delivery focused architecture role, working across multiple domains, platforms, products and programmes, rather than specialising in a single business or technology area. The Solution Architect translates business requirements into coherent, secure, scalable and supportable solution designs, ensuring alignment with enterprise architecture principles while remaining pragmatic and delivery aware.
The role is intentionally mobile, moving between initiatives as required, and supporting change across a broad portfolio of programmes and projects. This role operates as part of the OpCo architecture function, accountable for local architecture outcomes and decision-making. While aligned to Group Enterprise Architecture strategy, policies and principles, the role retains autonomy to shape and govern OpCo architectural solutions that best meet local business, delivery and regulatory needs.
Your Responsibilities
End-to-End Solution Design
- Design end-to-end solutions spanning applications, integrations, data, infrastructure, cloud, security, and operational considerations.
- Structure complex business problems into clear solution options, making functional and non-functional requirements explicit and traceable.
- Produce solution designs that are fit for purpose, proportionate, and aligned to enterprise standards, without unnecessary complexity.
Multi-Domain & Generalist Delivery
- Operate across multiple business domains and technology areas, applying solution architecture skills rather than domain specialism.
- Move flexibly between initiatives, supporting a portfolio of projects and programmes at different stages of delivery.
- Integrate solutions across new and existing platforms, avoiding siloed or point-solution thinking.
Requirements, Design & Assurance
- Work with business and delivery teams to ensure requirements are complete, consistent, and technically viable.
- Ensure solution designs meet agreed functional, non-functional, security, resilience, and operability requirements.
- Actively manage and govern design deviations during delivery, balancing architectural integrity with practical delivery constraints.
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Enterprise Alignment & Governance
- Ensure solutions align with enterprise architecture principles, standards, and roadmaps, escalating or resolving non-compliance where required.
- Collaborate with enterprise and domain architects to ensure local designs contribute positively to the wider technology landscape.
- Build appropriate quality and assurance checkpoints into projects to ensure alignment is maintained through implementation.
Delivery & Supplier Engagement
- Work closely with delivery teams to support build, test, and implementation activities from an architectural perspective.
- Contribute to testing and solution validation, ensuring intended benefits and outcomes are realised.
- Engage with suppliers and partners where solutions involve third-party products or services, evaluating and assuring their designs and deliverables.
Stakeholder & Business Partnership
- Engage confidently with business, technology, and delivery stakeholders at all levels.
- Communicate solution designs clearly, adapting detail and language to suit different audiences.
- Operate as a trusted partner, balancing user needs, technical integrity, risk, and cost.
Technology Scope (Indicative, Not Exhaustive)
The role operates across, but is not limited to:
- Business and process support systems
- Packaged and bespoke applications
- Integration, APIs, and middleware
- Data, reporting, and analytics solutions
- Infrastructure, cloud, and hosting platforms
- Identity, access, and security controls
- Service design, support models, and operational readiness
The role is not tied to specific products, vendors, or platforms.
Key Relationships
Internal
- Business stakeholders across multiple functions and operating companies
- Programme and project delivery teams
- Enterprise, domain, and technical architects
- IT service, infrastructure, and security teams
External
- Strategic suppliers, system integrators, and technology partners
Your Skills, Experience, and Qualifications
- Degree level education or equivalent professional experience.
- Strong solution architecture capability across multiple technology domains.
- Ability to structure ambiguity into clear, deliverable solution designs.
- Proven stakeholder engagement and influencing skills in complex organisations.
- Clear communication skills, both written and verbal.
- Strong judgement, balancing architectural quality with delivery pragmatism.
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Experience
- Proven experience operating as a Solution Architect across diverse initiatives.
- Experience designing solutions that span applications, integration, data, and infrastructure.
- Experience working across multiple projects and programmes, rather than a single long term domain.
- Exposure to enterprise architecture standards and governance in large organisations.
- Experience working in international or multi operating company environments (desirable).
Personal Attributes
- Enterprise minded and able to balance strategic thinking with practical judgement
- Credible, pragmatic, and confident operating at senior levels
- Comfortable working across ambiguity, change, and complexity
- Collaborative, inclusive, and outcomes focused
What We Offer
The chance to enjoy a challenging career in an exciting, fast-moving environment in a dynamic industry. The opportunity to work in a multi-cultural environment with great offices in many locations. We support our people in maintaining work/life balance, as well as providing the many benefits one would expect from a global organisation, including health insurance, pension, and performance bonuses.
We are an equal opportunities employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
IAG Transform is a part of International Airlines Group (IAG). IAG is one of the world’s largest airline groups with 600+ aircraft carrying more than 122 million customers to 260 destinations across 91 countries each year. IAG brings together leading airline brands Aer Lingus, British Airways, Iberia, Level, Vueling. These are supported by IAG Loyalty that spans all its airlines and beyond, offering the global currency Avios and including BA Holidays, and IAG Cargo which delivers vital goods and produce around the world. These businesses are complementary to its core airline businesses.
As the first airline group globally to commit to net zero by 2050, sustainability is a core part of IAG’s strategy. IAG Transform plays a critical role in driving transformation across IAG and the aviation industry, through expertise and capabilities in procurement, technology, AI, innovation, and transformation. We are based in London, UK, with a presence in Dublin, Madrid, Barcelona, and Kraków.
With us, your work will create real impact, from everyday improvements to breakthrough change that reshapes the way the world flies.
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