Solution Delivery Lead, Studios

The Solution Delivery Lead is responsible for the end-to-end delivery of a core media technology platform within a broadcasting and sports content production environment. This role will lead the design, configuration, testing, and implementation of the solution, ensuring alignment with business requirements and operational workflows. Working closely with internal stakeholders and an external systems integration (SI) partner, the Solution Delivery Lead will ensure high-quality delivery, hold partners accountable for outcomes, and drive the readiness of the business for a successful go-live. A critical element of the role is ensuring operational excellence through the design and delivery of training programmes, alongside owning the business readiness gate prior to launch.

Key Responsibilities

• Solution Design & Delivery: Lead end-to-end platform delivery, translate business requirements into designs, oversee system configuration, ensure integrations, and drive quality assurance.
• Systems Integration Partner Management: Act as primary accountability owner, define deliverables, monitor performance, challenge solutions, and manage risks.
• Testing & Implementation: Define test strategy, coordinate execution, manage defects, and lead deployment planning.
• Operational Readiness & Training: Design and deliver training programmes, create documentation, and ensure knowledge transfer.
• Business Readiness & Go-Live Governance: Define readiness criteria, assess readiness, and gate launch via go/no-go decisions.
• Stakeholder Engagement: Engage stakeholders, communicate progress, and build strong relationships.

Key Skills & Experience

• Proven technology delivery experience in broadcasting or media environments.
• Strong understanding of live & non-live media workflows.
• Experience designing and implementing a full range of media platforms including one or more from the following;
  • Human and technical resource booking, billing and resource management solutions gained using solutions such as Dataminer, Media Pulse and SchedulAll
  • Event Centric Planning workflows combining solution delivery with an editorial background gained through implementing NRCS solutions such as Saga, Story Desk and iNEWS
  • Integrating content production workflows and solutions into broader business/enterprise platforms including SalesForce CRM, SAP Financials & Workday
  • Broadcast control and monitoring platforms including BNCS and DataMiner
  • End-to-end Content Production workflow orchestration gained through implementation of solutions such as Qibb, SDVI Rally, Node Red and XXX
• Experience collaborating with & managing System Integration partners to deliver on-time and to quality.
• Strong track record in managing solution testing, defect resolution and outcome delivery.
• Experience in implementing AI tools to automate workflows and data capture in content production operation or similar.
• Excellent stakeholder management skills.
• Ability to work in live broadcast environments, demonstrating ability to flex approach when there are unpredictable changes in business operations.
• Demonstrated ability to identify, develop& deliver required training programmes, through a variety of mechanisms, to operational and technical support staff.

Approach

• Robust & systematic approach to managing progress and delivery.
• Seamlessly integrates into the broader Programme Team.
• Collaborates effectively across the board, combining driving progress with supporting and developing the team in equal measure.
• Transparent, timely reporting on progress and proactively raises risks & concerns and asks for help well in advance.

Desirable

• Experience in sports broadcasting.
• Knowledge of cloud media workflows.
• Familiarity with both Agile and Waterfall delivery methodologies.
• Experience in transformation programmes.

Key Competencies

• Ownership, delivery focus, problem-solving, collaboration, and influencing skills.

Success Measures

• Successful platform delivery.
• Effective System Integrator partner performance.
• Business readiness at go-live.
• Positive user adoption.
• Minimal broadcast disruption.
• Delivery of operating efficiency

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