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Position: Solution Architect
Location: London
Hybrid role: Weekly 3 days at Office
Role Summary
Telecom Solution Designer (Onsite / Customer-Facing)
We are seeking an experienced Telecom Solution Designer to work closely with customer business and IT stakeholders to define solution requirements, design end-to-end telecom solutions, and support the successful delivery of transformation initiatives across OSS/BSS, network operations, and enterprise platforms.
Key Responsibilities
- Engage with customer stakeholders to understand business objectives and translate them into scalable solution designs.
- Facilitate requirement gathering workshops and business process discussions.
- Design end-to-end telecom solutions spanning customer, service, network, and operational domains.
- Prepare functional specifications, solution designs, interface definitions, process flows, and data mappings.
- Collaborate with enterprise architects, product owners, and delivery teams to ensure solution alignment.
- Define system integration approaches across OSS, BSS, enterprise applications, and external partner systems.
- Support estimation, solution planning, risk assessment, and implementation strategy.
- Present solution proposals, manage design reviews, and obtain customer approvals.
- Support SIT, UAT, deployment planning, and production readiness.
- Provide regular status updates and technical guidance to customer stakeholders.
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Required Skills
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- 10–18 years of Telecom domain experience.
- Strong understanding of telecom business processes, including customer management, order management, service fulfillment, assurance, billing, inventory, provisioning, and field operations.
- Experience designing integrations using REST APIs, SOAP, messaging, and middleware technologies.
- Familiarity with TM Forum standards (eTOM, SID, Open APIs).
- Strong stakeholder management, communication, and presentation skills.
- Experience delivering Agile-based telecom transformation programs.
Preferred
- Experience with OSS/BSS platforms, CRM, ITSM, Service Assurance, Inventory, and Workflow platforms.
- Exposure to cloud-native and API-driven architectures.
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