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Solutions Architect - CoPilot/AI
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About the Business
A growing managed service provider delivering technology solutions to mid-market and enterprise clients across the UK. The business is scaling its AI capability and investing in senior technical talent to lead client-facing solution design.
About the Role
We're looking for a senior Solution Architect to act as the technical authority across client engagements, working closely with commercial teams during discovery, design, and solution shaping. You will own end-to-end solution design, translating business challenges into scalable, enterprise-grade AI solutions, and will play a key role in shaping the organisation's AI reference architecture frameworks. This is a highly client-facing position requiring credibility with senior stakeholders and confidence balancing technical excellence with commercial viability.
What You'll Be Doing
- Acting as technical lead across client discovery workshops and solution design engagements
- Working closely with sales and commercial teams to shape AI-led solutions addressing real business challenges
- Translating customer requirements into clear, deliverable architectures
- Owning and evolving the organisation's AI reference architecture frameworks
- Designing scalable, secure, best-practice solutions across the Microsoft AI, data, and automation ecosystem
- Providing technical assurance and credibility to senior client stakeholders
- Balancing technical excellence with commercial viability and delivery feasibility
- Supporting pre-sales activity including proposals, bids, and client presentations
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What We're Looking For
Essential:
- Senior-level experience as a Solution Architect within an MSP, IT services, or consultancy environment
- Expertise across the Microsoft AI ecosystem, including Copilot, Copilot Studio, AI Builder, and Azure AI
- Experience working with Large Language Models and modern AI architectures, including designing and deploying LLM-based solutions such as copilots, chatbots, and knowledge assistants
- Understanding of prompt engineering, grounding, and retrieval-augmented generation (RAG)
- Ability to apply governance, security, and ethical considerations in AI deployments
- Strong background across the Microsoft data and automation stack, including Power BI, Power Automate, and the broader Power Platform
- Proven experience designing and owning end-to-end client solutions
- Confident, credible client-facing communicator, comfortable engaging with senior stakeholders
- Strong commercial awareness within services-led organisations
- Ability to translate complex technical concepts into clear business outcomes
- Experience working alongside sales and delivery teams in a consultative environment
- Full UK driving licence
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What's On Offer
- Salary up to £120,000 plus bonus
- Training and certification support
- Pension scheme
- Private healthcare
- 25 days annual leave plus bank holidays and birthday leave
- Exposure to senior stakeholders and complex transformation programmes
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