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Solutions Architect
Lua – Sales & Solutions Engineer (Technical AI Co-Pilot)
About Lua
Lua is the Agent OS. We build digital employees—agents that perform end-to-end real work:
- Read a company’s systems
- Make autonomous decisions
- Execute actions
- Improve incrementally from each run
Unlike chatbots that answer questions, our agents do the work—on clients’ own data and workflows, with full ownership and control. Teams code logic in Lua (agents, skills, tools, jobs, webhooks, guardrails) while we handle the heavy lifting:
- Infrastructure
- Multi-provider orchestration
- Data control
- Channels (WhatsApp, Slack, Email, Instagram, voice-capable widget, API)
- Monitoring
Our clients are market operators—from heritage-site operators to global retail and banks—across Africa, the Middle East, and South Asia. Together, they employ 64,000+ people and generate $5bn+ in revenue annually, seeking to transition to AI-native workflows without legacy disruption.
Backed by Y Combinator and $5.8M in funding, Lua is approximately to build a playbook, not follow an existing one.
Responsibilities
Discover & Scope
- Lead technical discovery with operators to uncover high-value automation opportunities—mapping current workflows and quantifying pain points via metrics tracked by prospects.
- Define scope rigorously: clarity on in-scope vs out-of-scope workflows, dependent system integrations (ERP, payments, claims platforms), and technical guardrails.
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Design & Architect
- Translate business needs into technical architectures (data sources, triggers, tools, decision logic, and integrations).
- Build proof-of-concept agents tailored to each client’s stack, often leveraging shipped vertical solutions (finance ops, KYC/AML, healthcare portals, logistics).
- Partner with product teams—your hands-on discoveries directly shape our roadmap.
Demo & Present
- Deliver live demos using AI/prototyping tools when needed to showcase solutions against real-world data.
- Present technical and business cases to both Boards and DevOps teams, ensuring a single, shared understanding.
Win & Hand Off
- Set business-aligned success criteria for technical proofs and tie them to outcomes buyers care about (e.g., cost savings, efficiency gains).
- Lead critical reviews on:
- Security/compliance (Lua’s managed infrastructure vs. client’s IP protections)
- Data isolation & sovereignty
- Scope deals meet expectations, risk-based prioritization, and clear transitions to Delivery.
Partner with Sales
- Collaborate with Account Executives to drive technical validation, decision momentum, and portfolio-fit efficiency.
- Handle hard questions proactively—data, guardrails, and risk distribution.
Requirements
Must-Haves
- 5+ years in customer-facing technical roles—Solutions Engineering, Pre-Sales, Forward Deployed Engineering, or similar.
- Expertise in:
- Tech discovery: map workflows, stakeholder interviews, and automation opportunity identification.
- Architecture design: map problems-to-solutions (data/triggers/tools), justify components, and deliver to business impact.
- PoC & Pilot execution: rapid refinement of mockups, involve engineers if needed.
- Technical security reviews: ownership of data integrity, compliance, and governance.
- Sales partnerships: co-building the deal story with aligned language for client stakeholders.
- Technical fluency:
- Writing/debugging code in at least one scripting language (Lua preferred).
- CLI and system integration familiarity (APIs, middleware).
- Clarity & excellence:
- Present to executives and engineers with equal authority—no loss of precision.
- Independent prioritization and deadline alignment across deadlines.
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Nice-to-Have
- Experience with LLMs/agents in tool-calling, RAG, pilot evaluation, and orchestration frameworks.
- Regulated industries knowledge (buy-side/certified finance, healthcare, insurance compliance expertise).
- Automation or workflow-platform experience—either build or customer-side exposure.
- Enterprise Architecture certifications (Cloud/AWS/GCP/Azure Solutions Architect level).
Lua isn’t just software—it’s redefining how teams work. Are you ready to help clients see the future?
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
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