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Sous Chef
Sous Chef – Montcalm Mayfair
United by timeless style and peerless service, Montcalm Collection is London’s benchmark for luxury hospitality, spanning iconic Georgian townhouses, a landmark skyscraper, and bespoke hospitality concepts. Our flagship luxury hotel, Montcalm Mayfair, is undergoing an transformative evolution—a Grade II-listed rebirth blending heritage with contemporary indulgence. Reimagined with thoughtful craftsmanship, this five-star jewel on Park Lane features culinary excellence, wellness-inspired spaces, and unparalleled guest experiences.
Conscious, cultured, and characterful, we embody a refreshingly holistic approach to London luxury hospitality.
Why Join Montcalm Collection
We offer a compelling mix of recognition, growth, and wellbeing—as authentic as the spaces we create:
- Competitive salary & generous holiday allowance (starting at 28 days, including bank holidays—growing with tenure).
- Paid birthday leave—celebrate your special day in your own time.
- Milestone rewards—support for weddings, parenthood, and life’s defining moments.
- Comprehensive wellbeing programme, including:
- Free access to Employee Assistance Programme (via Hospitality Action)—confidential support for mental health, legal, and lifestyle needs.
- Wellbeing experiences (yoga sessions, coaching, workshops for mind and body).
- Preferred discounts on dental, optical, and physiotherapy.
- Cycle-to-Work scheme—promoting sustainability and healthier lifestyles.
- Preferred gym membership rates.
- Professional development: Hands-on training, leadership masterclasses, and career advancement pathways.
- Paid volunteering day—align your time with causes close to your heart.
- Employee referral programme—earn rewards for bringing talent into our teams.
- Complimentary team meals during shifts.
- Exclusive discounts: Room rates across Montcalm Collection hotels, global Marriott Bonvoy perks, and savings across London’s retail, entertainment, and lifestyle offerings.
- Recognition programmes—vouchers, rewards, and celebrations for excellence.
- Annual cultural events & social gatherings—connecting guest service teams in style.
About the Role
Sous Chef (Montcalm Mayfair) is the linchpin of kitchen excellence—crafting unforgettable guest dining experiences while ensuring the highest technical proficiency from the team. Reporting directly to the Head Chef, you will drive kitchen operations, mentor staff, and maintain Montcalm’s reputation for refined, consistent luxury dining. Your leadership, technical mastery, and passion for service will ensure every plate exceeds expectations.
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- Location: Montcalm Mayfair, London.
- Hours: Shift-based (including weekends, evenings, holidays as required).
- Physical Demands: Extended time on feet, manual handling, high-pressure kitchen environment.
Key Responsibilities
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Team Leadership & Mentorship
- Supervise and inspire the kitchen team, including Junior Sous Chef, Chef de Partie, Commis Chefs, Pastry Chef, and Porters.
- Ensure station responsibility, adherence to ** LTEOP (Line, Trays, Equipment, Organisation, Productivity )** protocols.
- Manage staffing schedules, time-off requests, and disciplinary matters in collaboration with Head Chef.
- Recruit, onboard, and train new recruits while evaluating performance.
- Foster a positive, high-performing culture in the kitchen.
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Kitchen Administration & Operations
- Oversee daily operations to deliver peak efficiency, presentation, and quality.
- Collaborate with the Head Chef on menu development, recipe manuals, and SOPs to reflect current >Menu trends and guest demands.
- Quality assurance: Conduct regular tastings, line checks, and service evaluations.
- Maintain strict food cost control, stock audits, and cost percent targets (targeted GP margins).
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Health & Safety Compliance
- Enforce HACCP, Food Safety, and Hygiene standards (Level 3 preferred, Level 2 required).
- Train and ensure full staff compliance in food safety protocols.
- Report and mitigate quality deviations.
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Supplier & Inventory Management
- Order and-quality check raw materials, ensuring use of approved suppliers.
- Collaborate on inventory systems to optimize stock levels.
- Monitor and track food spoilage, waste trends.
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Cross-Departmental Coordination
- Work with Front of House, concierge teams to fulfil VIP requests and special food requirements.
- Address food-related guest feedback efficiently.
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Administrative & Strategic Support
- Generate reports for departmental efficiency, labor analytics.
- Contribute to strategic planning (e.g., staffing projections, event menus).
Skills & Qualifications
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Technical Expertise
- Proven supervisory experience in luxury hotel kitchens (1-2 years preferred).
- Certification: Food Hygiene Level 3 (essential: Level 2 minimum required).
- Proficiency in food costing, yield audits, recipe development.
- Experience managing high-volume, high-end service environments.
Soft Skills
- Leadership with integrity: Ability to set and uphold service standards while fostering teamwork.
- Problem-solving acumen: Handling crises under pressure with composure.
- Attention to detail—ensuring every dish aligns with luxury expectations.
- Patience and adaptability: Kitchen morale is your responsibility.
- Communication: Bridging kitchen operations and guest service seamlessly.
Personal Attributes
- Passion for hospitality and food:
- Staying ahead of trends but rooted in classic techniques.
- Eager to learn, embraced by digital tools (e.g., POS kitchen scheduling).
- Reliability & composure: A true team player with a ‘yes, yes, yes’ mentality.
- Work ethic: Consistently on time, dependable, and deadline-driven.
Working Conditions
- Flexible shift work: Weekdays, weekends, and evenings are the norm.
- Phyical demands: Standing for extended periods, manual handling of heavy Pan pans, machinery.
- Fast-paced & dynamic—success requires both stamina and creativity.
Eligibility & Policy Compliance
- Eligible to work legally in the UK only (no visa sponsorship at this time).
- This role is not suitable for agency support—only quality referrals requiring prior Human Resources agreement are accepted.
- All CVs must be original submissions; unsolicited channel submissions will not be processed.
Equal Opportunity Employer
At Montcalm Collection, diversity and inclusion are actively championed as critical drivers of excellence. Our culture celebrates difference—from heritage to first principles—prioritizing mutual respect and professionalism.
If this role aligns with your vision for excellence, apply today to join our distinguished team.
Submitted Applications Not Shortlisted: Please do not hesitate to explore other opportunities in our Collection. For more information on our next opportunities, please sign up to our [talent network](insert url placeholder).
Note: We will respond to all applications with status updates within 14 days.
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