South Utilities Project Coordinator

Location: Brighton or Southampton

Salary: £27,500pa

Enitial (proudly part of the HSL Compliance Group) is the UK’s leading provider of independent field monitoring, sampling, and environmental services. Working closely with major industrial, waste, and water utility companies, our specialist field teams capture vital environmental data nationwide.

In this critical role, you will act as the operational engine room for the South Utilities region—working hand-in-hand with the Project Manager to ensure our "boots on the ground" are exactly where they need to be.

As our Project Coordinator, you will take total ownership of resource planning, route scheduling, and contract administration across the region. You will be the vital link connecting our field technicians, the South Utilities Project Manager, and our water utility clients.

This is a fast-paced role that requires balancing a high volume of pre-planned, routine environmental monitoring visits with sudden, reactive client demands. Your sharp organisational skills will directly ensure that our field teams have the right schedules, documentation, and equipment to complete their site visits safely, on time, and in total compliance with regulatory standards.

What You’ll Be Doing

• Create, update, and manage regional field schedules using our in-house planning software, optimising technician routes to minimise mileage and maximise productive time on site.
• Coordinate regional resource allocation, ensuring fully trained field technicians are deployed effectively while proactively managing coverage for holidays, sickness, and unexpected absences.
• Act as the primary, dependable point of contact between regional management, water utility clients, and field technicians - resolving operational queries and providing clear, timely updates.
• Organise and prioritise incoming work requests. Ensure all technical project information is gathered from the client and made clearly available to technicians prior to deployment.
• Collaborate closely with laboratory contacts and clients to ensure all supporting compliance documentation and sampling media (bottles, kits, etc.) are organised and delivered to technicians ahead of site visits.
• Review and submit field data reports directly to clients. Maintain absolute data accuracy within our scheduling systems and escalate any non-conformances against job-specific instructions to management.
• Contribute valuable insights to monthly operational reporting, future resource forecasting, and continuous service delivery improvement initiatives.