Warner Hotels
Spa and Wellness Manager
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Spa and Wellness Manager
Spa and Wellness Manager – Warner Hotels Group (Thoresby Hall)
Join our team at Thoresby Hall, part of the Warner Hotels Group, set in a stunning 221-bedroom property with original architecture, a Great Hall with deep armchairs, and overlooking acres of classic parkland.
We’re looking for a passionate and inspirational Spa and Wellness Manager to oversee our Spa and Leisure Facilities, ensuring outstanding guest experiences, operational excellence, and commercial success.
Salary & Benefits
- £29,500 – £37,000 per year, dependent on experience
- Free use of gym and leisure facilities
- 60% discounted or free onsite food
- Access to nationwide discounts from major brands and retailers
- 20% discount for you, family & friends on our Warner Hotels and Haven Holidays brands, including discounted breaks
- Career development opportunities through approved qualifications (degrees and apprenticeships), plus in-house training
- Strong commitment to Diversity, Equality & Inclusion
Key Responsibilities
The Spa & Wellness Manager will lead all aspects of our spa and leisure provision, working closely with the hotel leadership team and cross-departmental colleagues to deliver excellence. You’ll be responsible for:
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- Managing spa operations – Ensuring smooth, high-quality delivery of treatments, facilities, and staff performance, while maintaining brand standards and guest satisfaction
- Driving revenue and growth – Optimising budgets, sales, and retail performance to enhance profit margins
- Creating a premium wellness experience – Developing seasonal campaigns, wellness initiatives, and premium spa treatments
- Ensuring compliance – Maintaining health, safety, and hygiene standards while fostering a satisfying, safe environment
- Leading team development – Training and mentoring staff to elevate service quality and engage guests
- Monitoring and improving guest feedback – Using insights to enhance satisfaction and encourage repeat visits
- Overseeing retail & merchandising – Managing stock, suppliers, and promotions to maximise commercial potential
Requirements
We’re looking for a motivated and experienced leader with:
- Proven spa/wellness management experience, preferably in hospitality or leisure
- Strong leadership skills – Ability to motivate teams, resolve conflicts, and drive performance
- Guest-focused mindset – Passion for delivering exceptional experiences
- Commercial acumen – Understanding of budgets, sales, retail finance, and cost control
- Excellent organisation – Proactive, detail-oriented, and adaptable to seasonal demands
- Relevant qualifications (e.g. NVQ Level 3 in Spa or Beauty) are desirable but not mandatory
- Commitment to wellness – Knowledge of health, safety, and hygiene compliance
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Why Join Warner Hotels?
We pride ourselves on being a supportive and inclusive workplace, where every team member plays a vital role in shaping an exceptional brand experience.
Equal opportunities are at the heart of what we do—we actively encourage applications from all backgrounds, industries, and career stages, and we’re happy to discuss flexible roles (e.g. part-time or job-sharing) or any reasonable adjustments required to facilitate your application.
(Note: Direct application contacts have been omitted, but enquiries are always welcome!)
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