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As our Spa Duty Manager
You will be responsible for leading and managing the spa team, as well as the day-to-day operations of the spa. You will be fully committed to delivering the highest quality of customer service, as well as professionally engaging with members and employees to create an environment of warmth, compassion, and fun.
What you’ll be doing:
- Managing the day-to-day operation of the Spa, ensuring the Spa is run efficiently, profitably, and smoothly.
- Leading, encouraging, and supporting the team to deliver excellent standards of service.
- Maintaining an active presence in the Spa reception and other key areas.
- Ensuring the health and safety of guests and employees are paramount at all times.
- Providing tours for prospective members and selling membership packages.
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Who you are:
- Experienced in a Luxury Spa environment is essential.
- Passionate about health and wellness, with experience working in a Holistic/Wellness environment.
- Strong leadership and management skills.
- A problem solver and confident in making decisions.
- Have strong attention to detail.
- Well-spoken and excellent written skills are essential.
Shift Pattern:
- This position will consist of 40 hours per week.
- You will be flexible in working any 5 days out of 7, including weekends and bank holidays.
- The hours for this position will typically consist of 09:00-17:30, requiring some flexibility dependent upon business needs.
Salary:
Up to £34,944 per annum dependent upon skills and experience, plus tronc and commission
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Benefits
In addition to a competitive reward, we are committed to investing heavily in your development and helping you grow a long-term career with Beaverbrook. As a member of our team, you can expect to receive:
- Competitive salary
- Discounts on retail, gym memberships, cinema tickets, and many more with Hospitality Rewards App
- Personal development support
- Wide range of recognized qualifications and development opportunities
- Discounted rates on Food & Beverage
- 28 days annual leave (including Bank Holidays), rising by 1 day each year for 5 years
- Pension
- Life Insurance
- Sick Pay
- Long Service Awards
- Cycle to work scheme
- Earn up to £600 through our recommend a friend scheme
- Uniforms
- Free parking
- And other local benefits
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