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Sirona care & health

SPA Health Navigator

Bristol
Posted about 23 hours ago
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Exciting Opportunity for Health Navigators

We have an exciting opportunity to appoint highly motivated Health Navigators to join our friendly and supportive Single Point of Access (SPA) team across Bristol, North Somerset, and South Gloucestershire on a permanent basis!

About Our Team

Our team is comprised of 100 Health Navigators & Clinicians working flexibly across 2 sites in Bristol and Warmley. We offer hybrid working and flexible shifts. We are looking for Navigators who are available for shifts working between hours of 08:00 and 18:00 Monday to Friday, 1 full weekend per 6 week rota.

About SPA

SPA is the first point of contact for all referrals into Planned Nursing, Therapy and Urgent Community Response.

Role Responsibilities

As Health Navigators, we provide comprehensive administrative support to health and social care professionals, hospitals, GPs, service-users, their relatives and carers, and other stakeholders in the wider health community. We provide first line support through phone calls, emails, and other electronic referrals.

Our commitment is to put our service users first. We are looking for dedicated professionals who share our passion to deliver quality care and excellence.

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£35,000/yr

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Why you're a good match

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Key Requirements

  • Organised with great interpersonal skills
  • Strong verbal and written skills
  • An eye for detail
  • Ability to work without supervision
  • Good knowledge of various administrative processes and practices
  • Ability to work with internal colleagues and external agencies
  • Maintain accurate and up-to-date patient records and data

Why Join Us?

Ever dreamt about a career that sparks excitement and fosters your professional growth? Picture yourself waking up eager to make a real difference in our community, surrounded by teams who value your unique ideas.

We are Sirona care & health – England’s largest provider of Adult’s and Children’s Community Services and we’d love for you to join us in Bristol, North Somerset or South Gloucestershire.

Benefits

  • Agenda for Change Salary
  • Full NHS benefits
  • 27+ days’ annual leave
  • Participation in the NHS Pension Scheme

Diversity and Inclusion

We welcome and encourage all applicants. We are committed to having a workforce that reflects the communities we support and are proactively seeking to improve the diversity of our workforce. We know diversity fosters creativity and innovation.

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We are committed to equality of opportunity, to being fair and inclusive, and to being a place where all belong. We aim to draw upon the widest possible range of views and experiences to meet the changing needs of our colleagues, partners, and communities we serve.

Whether you're starting your journey in healthcare, looking for a fresh challenge within the NHS, or contemplating a career change, don't be daunted by the prospect of something different – we create development opportunities for all our colleagues and apprentices.

Contact Information

Interested? View our benefits leaflet which you can find attached to this vacancy.

For further details / informal visits contact:

  • Name: Health Navigator Team Leads
  • Job title: Health Navigator Manager
  • Email address: sirona.spahnleads@nhs.net
  • Telephone number: 0300 125 6561

Our Health Navigator Leads will cover hours between 08:00-18:00, please email the team if you have any queries, and we will call you back.

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Skills

Administrative Support
Interpersonal Skills
Verbal Communication
Written Communication
Attention To Detail
Prioritisation
Problem Solving
Patient Record Management
Data Entry
Liaising
Telephone Handling
Email Management

Location

Bristol, England, United Kingdom

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