Marriott International
Spa Therapist
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Spa Therapist (Beauty Therapist) – Hanbury Manor Marriott Hotel & Country Club
About Hanbury Manor Marriott Hotel & Country Club
With its fragrant walled gardens, stately Jacobean country house, and 200 acres of Hertfordshire parkland, Hanbury Manor Marriott Hotel & Country Club delivers a Marvelous blend of classic elegance, holistic beauty, and luxury services. Part of Marriott International, the world’s largest hotel company, this role provides premium treatments from brands like Elemis, Decleor, Carita, Aromatherapy Associates & Jessica in a refined environment.
Job Summary
As a Spa Therapist, you will:
- Provide a friendly, knowledgeable, and professional service covering beauty treatments, aromatherapy, and nail care.
- Consciously consult clients to understand their needs and deliver exceptional, personalised treatments.
- Support your line manager in enhancing revenue through proactive sales of high-quality spa retail products and outstanding customer service.
Key Responsibilities
Client Care & Treatments
- Deliver world-class spa treatments using premium products.
- Provide tailored consultations to clients’ preferences.
- Ensure hygiene, safety, and professional standards in all procedures.
Sales & Revenue Growth
- Upsell complimentary retail products with tactful recommendations.
- Contribute to team targets through exceptional customer engagement.
Teamwork & Professionalism
- Work independently while adhering to team priorities.
- Maintain spبوط ومنها and friendly hospitality at all times.
- Master flexible scheduling, including evenings, weekends, and bank holidays.
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Skills, Knowledge & Qualifications
✅ Essential:
- Previous experience in a luxury spa or high-profile salon.
- NVQ Level 3/HND in Spa/Beauty or equivalent qualification.
- Exceptional communication and interpersonal skills.
- Fluent spoken and written English.
- Self-motivated, reliable, and proactive.
- Able to work collaboratively while handling tasks autonomously.
- Strong customer service skills and the ability to resolve conflicts professionally.
Additional Notes
Eligibility to Work in the UK
Due to the new points-based immigration system (effective 01 Jan 2022), you must fall under one of the following categories:
- Irish citizen
- Indefinite leave to enter/remain in the UK
- EU citizens residing in the UK by 31 Dec 2020
For further details, please check the Home Office website.
What We Offer
Compensation & Benefits
- Competitive hourly rate + 28 days annual leave (increasing to 35 days after 5+ years).
- 10% retail commission on product sales.
- Staff discounts on:
- Dining (Cast Iron Grill Restaurant, Vardons).
- Spa, Golf, and entertainment
- Childcare Vouchers
- Pension scheme
- Length-of-service rewards (perks like afternoon teas).
- Training (internal + external for professional development).
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Lifestyle Perks
- Well-being & productivity support:
- Free meals on duty and free professional uniform.
- On-site dry cleaning service (to maintain a polished appearance).
- Free gym access (physical and mental well-being).
- Hospitality discounts for yourself and guests (e.g., associate room rates).
- Family-friendly offers: discounted golf rates, free parking.
Long-Term Career Growth
- Globally recognised luxury branding (part of JW Marriott).
- Opportunities for development within Marriott’s **portfolio of s Nash,s JW, and St Regis.
- Membership to an equal-opportunity-first brand that values diversity and inclusivity.
Why Join Hanbury Manor – A JW Marriott Hotel?
At Marriott International, we embody "Wonderful Hospitality—Always**"—not just a phrase, but a promise—through: ✔ Authentic guest experience ✔ Supporting associate well-being ✔ Creative problem-solving ✔ **A stand-out culture of best of individual best
Here, you’ll:
- Contribute to an erstwhile legacy of luxury hospitality.
- Upskill with ongoing training and career opportunities.
- Join a supportive, globally dispersed team passionate about excellence.
*Take your next step—a step towards *your best self—here, at JW Marriott Hanbury Manor.
Now Accepting Applications
Contribute your expertise to a setting where excellence is the standard—apply today!
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