TalentPop App
Spanish Bilingual Customer Service Specialist
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Join Our Team as a Bilingual Customer Service Specialist, Spanish/English (Voice and Chat)!
Provide customer support in multiple languages through voice and chat. Assist a diverse range of customers while ensuring language proficiency.
Why You'll Love This Role
You’ll be the friendly voice and helpful support that our customers rely on. Your combination of verbal and written communication skills will help resolve customer issues quickly, leaving a lasting positive impact.
What You'll Do
- Assist Customers: Provide exceptional support via inbound calls, chat, and email.
- Solve Problems: Troubleshoot issues effectively and find quick resolutions.
- Understand Needs: Personalize interactions to build strong customer relationships.
- Collaborate: Work closely with your team to enhance the customer experience.
- Improve Processes: Offer feedback to refine our service quality.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
What We're Looking For
- 1+ year of remote/online experience in customer service or a similar role.
- Previous experience with bilingual customer support is an advantage.
- Excellent written and verbal communication skills.
- Experience with Gorgias, Zendesk, Shopify, or similar tools is a plus.
- Calm and solution-focused under pressure.
- Familiarity with E-Commerce and CRM systems is a plus.
- Fluent in Spanish and English.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Tech Requirements
- Personal PC or laptop with a minimum i5 processor.
- Stable internet connection with at least 25 Mbps upload and download speeds.
Perks And Benefits
- Competitive wage with annual increases.
- Paid Time Off to recharge.
- Monthly health stipend available for your well-being.
- Performance Bonuses for your hard work.
- Permanent work-from-home setup.
We can’t wait to welcome you to our TalentPop App team. Apply today and start making an impact!
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location