LGH Hotels Management Ltd
Special Events Coordinator
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Holiday Inn Guildford
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The Opportunity
Are you great with people? Naturally collaborative? A problem-solver with a sharp eye for detail? Then this could be a brilliant opportunity for you.
As one of our Special Events Coordinators (SEC), you’ll play a key role in bringing our most memorable moments to life. From social banqueting and weddings to Christmas celebrations and seasonal special events, you’ll be involved from the very first enquiry through to confirmed booking — creating confidence, excitement and clarity for every client.
This role is perfect for someone who enjoys building connections, understanding what people really want from their event, and matching those needs with creative, well-thought-out solutions that deliver both exceptional experiences and strong commercial results.
What You’ll Be Responsible For
- Managing enquiries for social events, weddings, Christmas functions and seasonal special events
- Proactively arranging site visits and hotel show-rounds, both in-person and virtual, to drive conversion
- Understanding customer needs and tailoring solutions using the hotel’s products and services
- Producing clear, detailed and accurate proposals for local event and wedding bookings
- Ensuring all discussions and agreements are consistently confirmed in writing
- Proactively upselling creative and value-adding solutions to maximise revenue
- Developing and maintaining strong relationships with internal departments to ensure seamless delivery
- Building an extensive network of trusted local suppliers to support flawless event coordination
- Acting as a calm, organised and reliable point of contact throughout the booking journey
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Benefits
- Our enviable employee discounts on bedroom rates across the LGH hotel portfolio.
- Access to the IHG Employee Room Benefit Programme across their global portfolio. (T&Cs apply).
- Access to 24/7 Employee Assistance Programme - 24/7 access for our employees to call and get support and advice on any issues they may be experiencing.
- Refer a friend scheme from £500 to £1000 per referral.
- Hospital Plan.
- Online Health Portal.
- Eye Care.
- Employee Discount Schemes - 100's of discounts, ranging from groceries, fashion, travel, utilities, days out, and even holidays.
- Pension Scheme.
- Free meals on duty.
- Cycle to Work - Our Cycle2Work schemes from Halfords help all our employees save money and keep fit.
Who This Role Is For
This role is ideal for someone who:
- Loves working with people and building positive, trusting relationships
- Is naturally organised and enjoys turning complexity into clear, confident plans
- Takes pride in attention to detail and getting things right first time
- Enjoys problem-solving and thinking creatively to meet individual client needs
- Feels motivated by targets, conversion and revenue — without losing the personal touch
- Thrives in a collaborative environment, working closely with multiple stakeholders
- Gains real satisfaction from helping people create meaningful celebrations and events
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If you’re someone who enjoys making things happen, cares about delivering memorable experiences and wants a role full of variety, connection and purpose, this could be the perfect next step.
Hotel
The Holiday Inn Guildford Hotel is conveniently situated less than two miles from the heart of Guildford, just a quick 10-minute drive to the city center. Guildford station is approximately a mile away, offering a 30-minute train journey to London.
Our hotel features 168 bedrooms, a top-notch conference center with 15 versatile meeting rooms, a charming bar, an excellent restaurant, and a spacious suite for weddings and special events.
About Us
Looking for an exciting career in the hospitality industry? Look no further than LGH Hotels Management! With a growing portfolio of 42 hotels throughout the UK, including globally recognised brands such as Crowne Plaza, Holiday Inn, and Best Western, all located in prime locations, we are the premier destination for those seeking a fulfilling career in hospitality. Join our dynamic team and be a part of shaping the future of the UK hospitality industry.
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