Xcite West Lothian Leisure
Sports Development Officer
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Love sport, great coaching, and seeing people grow in confidence? Ready to turn an already great coaching programme into a brilliant one?
We’re looking for an energetic Sports Development Officer to lead the Xcite Coaching Programme and help us create more opportunities for people to get involved, improve their skills, and keep coming back for more.
This is a hands-on role for someone who knows what excellent coaching looks like and enjoys helping others deliver it. You’ll work closely with our Gymnastics Development Officer and Sports Development Manager to grow participation, develop our coaching team, and make sure every session is safe, welcoming, high quality, and great value.
Your Mission
You’ll be the driving force behind the performance, quality, and growth of our coaching programme. One day you could be reviewing membership trends and planning new activity; the next, mentoring a coach, delivering training, or helping bring a busy holiday programme to life.
You will:
- Grow participation, progression, retention, and income across the Xcite Coaching Programme.
- Use customer feedback, research, and performance data to spot what is working and what could work even better.
- Plan an exciting annual programme of coaching, events, festivals, holiday activities, and education opportunities.
- Help create coaching sessions that customers look forward to every week.
- Lead quality assurance reviews, coaching observations, feedback, and action planning.
- Induct, mentor, and support new coaches, helping them hit the ground running.
- Develop the coaching team through regular one-to-ones, training, and practical support.
- Keep qualifications, safeguarding, CPD, and compliance records in great shape.
- Plan and deliver qualifications, CPD workshops, and education courses.
- Build positive relationships with clubs, schools, governing bodies, and local partners.
- Support marketing activity and champion the programme at events, meetings, and forums.
- Deliver coaching sessions when needed and set the standard through your own practice.
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What you'll bring
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You’ll be a confident coach, educator, or sports development professional who enjoys bringing out the best in people. You’ll be organized, positive, and comfortable balancing planning with the practical details that keep programmes running smoothly.
You’ll need:
- UKCC Level 2, or equivalent, in any sport.
- A safeguarding qualification.
- At least three years’ experience in coaching, education, or programme delivery.
- Experience improving coaching standards and service quality.
- Strong leadership, mentoring, and communication skills.
- Excellent organization, planning, and customer-service skills.
- A creative, practical approach to improving programmes and solving problems.
- A genuine commitment to learning and professional development.
A UKCC Level 3 qualification, First Aid, tutor or assessor qualifications, experience delivering CPD, or experience working to KPIs and financial targets would be a bonus.
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