HSBC Global Services Limited
Squad Lead
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If you’re looking for a career that will help you stand out, join HSBC, and fulfil your potential - whether you want a career that could take you to the top, or an exciting new direction, we offer opportunities, support and rewards that will take you further.
We’re one of the largest banking and financial services organisations in the world, with a network that covers more than 50 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people fulfil their hopes and realise their ambitions.
We are currently seeking an experienced professional to join our team in the role of Squad Lead.
As a Squad Lead, you will play a pivotal role in leading a cross-functional team to deliver meaningful outcomes that support our strategic priorities. Working closely with stakeholders across the business, you will foster collaboration, remove barriers to delivery, and create an environment where your team can thrive.
You will provide day-to-day leadership, enabling the squad to deliver high-quality outcomes while balancing business priorities, customer needs and continuous improvement. Acting as a key link between technical and business teams, you will help shape priorities, drive delivery and ensure the squad remains focused on achieving measurable value.
This role is suited to someone who is a collaborative leader with excellent communication skills, a delivery mindset and the ability to navigate ambiguity. You will be comfortable building strong relationships, influencing stakeholders and empowering your team to innovate, solve problems and continuously improve ways of working.
As an HSBC employee in the UK, you’ll have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.
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In this role you will:
- Lead a cross-functional squad to deliver measurable data and analytics outcomes aligned to business priorities.
- Run agile delivery end-to-end (planning, prioritisation, backlog, continuous improvement, capacity and delivery plans).
- Own the requirements lifecycle to ensure clear scope, testable stories and accepted criteria.
- Embed governance, standards and documentation to meet data control and compliance expectations.
- Coordinate across engineering, analytics, data management and partners to manage dependencies and land outcomes.
- Define and lead testing and UAT to secure stakeholder sign-off.
- Proactively manage risks, issues and blockers; escalate early and provide clear status and decision updates.
- Build a collaborative, inclusive team and drive a customer- and value-focused mindset to support adoption.
To be successful in this role you should meet the following requirements:
- Proven experience leading delivery in an agile squad or equivalent delivery team, ideally within data, analytics, technology or change delivery, within a financial or large regulated organisation.
- Strong stakeholder management and communication skills, including the ability to influence, manage expectations and drive timely decisions.
- Demonstrable requirements management capability (for example, facilitating workshops, defining clear requirements and acceptance criteria, and managing scope).
- Experience working within governance and control expectations, including producing delivery artefacts and documentation to an agreed standard.
- Practical experience coordinating testing and UAT, including managing feedback, actions/defects and sign-off.
- Strong delivery management skills including planning, prioritisation, progress monitoring, risk/issue management and dependency management.
- Ability to manage squad capacity and commitments to deliver multiple priorities effectively.
- Clear written and verbal communication skills, with the ability to explain complex topics simply to different audiences.
- Experience with tooling such as Python, Vertex AI, and BI tools such as QlikSense and Looker.
- Familiarity with cloud and analytics platforms (for example, Google Cloud Platform).
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Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, socio-economic background or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.
If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk via hsbc.recruitment@hsbc.com.
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