You Lead On

• Delivering meaningful client innovation and growth: Presenting new ideas, concepts, actions, and insights that add value to the businesses of existing and new clients.
• Manage day-to-day team actions.
• Prepare for and lead client kick-off meetings.
• Developing strategic account value build plans for each client.

You Directly Manage

• Account Manager’s and Executives’ career development and general performance: Mentor and educate direct reports on best account management practices.

You’ll Input Into

• Ongoing team learning and training - Identifying needs for development.
• Client SWOT analysis, and the identification of growth opportunities with each client.
• Cross-group business opportunities for collaboration.
• Identifying areas for growth and improvement across the operation, processes, team, and campaigns.
• Gathering key client intelligence (Getting to know your clients and what motivates them).

You’ll Also Be Involved In

• Onboarding new members of the team.
• Contributing to internal positive team culture and building.

What Is Expected From You

Delivery

• Take responsibility for successful delivery of the projects assigned to you.
• Understand staffing and scoping requirements for your projects – working with upper management to generate scopes of work, and timing plans accordingly.
• Manage the budget on your projects, and work with the Accounting department to manage costs and deliverables as well as staffing resources.
• Understand the importance of account ‘admin’- issuing contact reports etc.

Seeing the Bigger Picture

• Use innovation and trends to make projects relevant, finding the “white spaces” not always directly identified by clients.
• Be able to see and critique the work we do in its strategic context – how and why it answers a client business problem and how it connects to the bigger picture.
• Provide opinions about the brief and the work and be keen to contribute – clearly valuing the quality of the work and how it fits within a wider brand strategy over a pure focus on process and delivery.

Commercial and Data Acumen

• Recognise when to escalate issues which have commercial implications.
• Present strong commercial acumen of influencer practiced fees, actively inputting on commercial project forecasts, ensuring fair and reasonable alignment with industry benchmarks and practiced rates.
• Have the ability to compile, analyse, and interpret data across campaign development, management, and optimisation.

Collaboration

• Proactively consult with key members of the project teams (internal and external), to facilitate partnership-oriented actions.
• Provide strategic counsel to clients, aligning their goals with effective campaign strategies.

Problem Solving & Decision Making

• Identify potential project risks and develop contingency plans.
• Proactively inputting on agency processes and ways of working – facilitating conversations between team members and considering how we can make the work even better at each stage.
• Proactively resolve problems and make decisions on your projects, consulting with stakeholders as needed.
• Actively recognise when escalation is necessary without being prompted.
• Create relevant action plans for addressing identified problems/opportunities and achieving desired outcomes on your projects.

Best in Class Client Servicing, Account Handling, and Project Management

• Build proven track record of delivering successful campaigns and driving increase in business revenue.
• Excel at building strong relationships with clients, stakeholders, and industry.
• Communicate ideas confidently to clients and team members.
• Keep to set deadlines, timelines, and budgets.
• Team player with the ability to work autonomously as required.
• Be creative, positive, and proactive in surfacing new opportunities.
• Strong organisation and time management skills with the ability to work under pressure and to tight deadlines.
• A hunger to learn new skills and growth with the company.

Working with Ykone

We love energy, and are built in excellence. Change is a certainty, so you’ll need to adapt and be agile. We want you to challenge the status quo, innovate, and be open to trying new things whilst keeping an eye on standard. We give our people great latitude, freedom, and autonomy to learn and grow in their roles.

Ykone UK Employee Benefits

• Pension

  • Pension Scheme:

• Holidays & Paid Leaves

• Insurance & Coverages

• Bonus

  • Discretionary Bonus (TBD): Provided to most employees on an annual basis subject to completion of probationary period and reminiscence in the business, based on the employee’s performance against targets as well as against the Company values. It is worth up to a specific % of gross salary and is declared subject to the Company’s performance against budget.

• Workplace, Personal Development & Community

  • Hybrid Working: We value cross-functional collaboration within and across our teams, and we believe it helps our teams to succeed.
  • Breakfast: Free breakfast in-office, 5 days a week.
  • Flexi working times: The team works with flexible start and finish times.
  • Pet friendly office: We are a pet friendly company, and employees are welcome to bring well behaved pets to the office, 5 days a week.
  • Mental Health Support: Access to mental health care for personal and professional support.
  • Training: We offer group training days and individual upskilling opportunities.
  • Community events: Free monthly community events provided by Soho Works.
  • Birthday paid leave: 1 additional paid leave day on your birthday.

As a newly incorporated company in the UK, please note we review the benefit packages regularly to make sure the team moves in line with the business as well as their individual needs.