Iron Systems, Inc

Sr. Data Center Operations Engineer

London
Posted 28 days ago

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Sr. Data Center Operations Engineer

Role Summary

The client is seeking a highly motivated and disciplined Sr. Data Center Operations Engineer to lead our EU data center activities. This is a highly visible, mission-critical role that offers a unique opportunity to showcase your technical expertise and leadership skills while managing infrastructure that supports our global customer base.

Key Responsibilities

Remote Hands & Technical Support: Perform expert-level Remote Hands services, including hardware installation, troubleshooting, and power cycling, tracked via ticketing systems (e.g., Equinix or Digital Realty). Infrastructure Management: Execute rack-and-stack procedures, manage cable termination (fiber and copper), and manage cross-connects. Maintenance & Audits: Perform cabinet/cage audits, hardware component replacements (blades, memory, hard drives, transceivers), and equipment migrations. Operations Oversight: Maintain strict adherence to Standard Operating Procedures (SOPs), manage inventory verification, and ensure the overall cleanliness and professional appearance of the data center. Troubleshooting: Utilize industry-standard test equipment to diagnose and resolve complex hardware and software issues, performing root cause analysis. Documentation: Provide timely updates via computer-based ticketing systems and maintain accurate documentation of all infrastructure changes. Emergency Response: Provide rotational on-call coverage and maintain the ability to report to the facility within an average of one hour for emergency assistance.

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Qualifications

Education: Bachelor’s degree in IT, engineering, computer science, or equivalent professional experience. Experience: 7+ years of experience in telecommunications or data center operations, with at least 5 years specifically in data center and wireless environments.

Technical Proficiency:

Demonstrated experience in scaling computing infrastructure. Strong knowledge of telecom structured cabling standards and network device deployment. Proficiency in using power and hand tools (drills, crimpers, punch-down tools, etc.). All knowledge using a thought process to review your work and understand how AI can improve and streamline your work.

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Soft Skills:

Exceptional written, verbal, and presentation skills. Strong organizational skills with the ability to delegate tasks and hold team members accountable. Proven problem-solving capabilities, including the ability to collect data, establish facts, and draw valid conclusions. Flexibility: Ability to work flexible shift schedules and participate in global travel (15–20%).

Physical Demands

Ability to lift and handle up to 50 pounds. Ability to bend, stoop, and stretch for the placement and retrieval of network equipment. Comfortable working under raised data center floors and climbing ladders (up to 16 feet) to access plenum spaces.

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Skills

Data Center Operations
Infrastructure Management
Troubleshooting
Documentation
Emergency Response
Technical Support
Maintenance
Audits
Problem Solving
Organizational Skills
Communication Skills
Cable Termination
Hardware Installation
Root Cause Analysis
Team Leadership
Flexibility