Nomura Holdings, inc.
Sr. Principal Production Services - Associate/VP
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Company overview
Nomura is a global financial services group with an integrated network spanning approximately 30 countries and regions. By connecting markets East & West, Nomura services the needs of individuals, institutions, corporates and governments through its three business divisions: Wealth Management, Investment Management, and Wholesale (Global Markets and Investment Banking). Founded in 1925, the firm is built on a tradition of disciplined entrepreneurship, serving clients with creative solutions and considered thought leadership. For further information about Nomura, visit www.nomura.com.
Department Overview
The Information Technology department at Nomura is at the forefront of innovation, driving technology solutions that empower our business and enhance client experiences. We leverage cutting-edge technologies to develop and maintain robust systems and infrastructure, ensuring the security, reliability, and efficiency of our operations. Join our team and be part of a dynamic and collaborative environment that embraces technological advancements to deliver value and drive our digital transformation journey.
Role Description:
Key objectives critical to success:
- Production Support specialist for Nomura's Rates and Credit trading businesses in EMEA covering pre-trade (pricing and execution) and post-trade (trade processing and risk).
- Contribute to technological innovation while supporting complex production environments for critical trading applications.
- The ideal candidate will be technically strong with Credit and Rates business knowledge and enjoy working in a fast-paced environment while providing Trading Support for a wide range of electronic trading platforms and applications including our suite of in-house applications and vendor platforms.
Skills, experience, qualifications and knowledge required:
Core Experience
- Experience within a Production Support role at a major investment bank or similar financial institution
- Demonstrated ability to work effectively within a team environment
- Willingness to learn and develop technical and business skills
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Financial Markets & Business Knowledge
- Working knowledge of Fixed Income products (Rates and Credit)
- Understanding of the trade lifecycle
- Familiarity with trade valuation, PnL, and risk concepts
Stakeholder Management & Communication
- Experience collaborating with IT and business stakeholders across Trading, Sales, Middle Office, and Compliance
- Ability to communicate technical issues clearly to various audiences
- Ability to build collaborative relationships with application development teams, Infrastructure and other functional groups globally
Systems & Infrastructure Management
- Experience supporting enterprise applications
- Proficiency in various technologies including Linux, databases, middleware, and networks enabling strong hands-on troubleshooting and incident resolution capabilities
- Operating systems knowledge (Windows, Unix, Linux)
- Good working knowledge of databases and writing SQL queries
Incident & Problem Management
- Experience with Service Now or similar platforms for Incident, Change, Request, and Problem Management
- Experience supporting IT incidents and problem management processes for complex systems
- Ability to take ownership of issues and see through to completion as well as diligently supporting end-to-end Change/Release processes across regional Fixed Income systems
Development & Automation
- Familiarity with modern software development practices including agile methodologies
- Understanding of Agile practices and principles
- Scripting skills (e.g. Shell Scripting, Python, Perl)
- Experience supporting DevOps tools as part of the deployment pipeline e.g. Git, Jenkins, Docker, Ansible, Elastic, Jira etc.
Emerging Technologies & Innovation
- Working knowledge of cloud technologies (AWS, Azure or similar) desirable
- Interest in AI, ML, and other automated solutions
- Enthusiasm for digital transformation initiatives
Governance & Risk Management
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- Working knowledge of the ITIL framework
- Experience working with Audit and Operational Risk processes
- Understanding of IT Governance areas: Audit, Operational Risk and BCP requirements
Competencies:
Communication & Relationship Building
- Excellent communication skills both oral and written
- Good team-work skills both locally and globally
- Ability to collaborate with stakeholders at various levels of the organization
Problem-Solving & Analysis
- Strong analytical and problem-solving skills
- Ability to work effectively under pressure
Operational Excellence
- Ability to multi-task and prioritize effectively
- Ability to handle stressful situations with demanding clients
Nomura Leadership Behaviours
- Explore Insights & Vision: Identify the underlying causes of problems faced by you or your team and define a clear vision and direction for the future.
- Making Strategic Decisions: Evaluate all the options for resolving the problems and effectively prioritize actions or recommendations.
- Inspire Entrepreneurship in People: Inspire team members through effective communication of ideas and motivate them to actively enhance productivity.
- Elevate Organizational Capability: Engage proactively in professional development and enhance team productivity through the promotion of knowledge sharing.
- Inclusion: Respect DEI, foster a culture of inclusion and psychological safety in the workplace and cultivate a "Risk Culture" (Challenge, Escalate and Respect).
Diversity & Inclusion
Nomura is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all our employees. We do not discriminate on the basis of age, disability, gender identity and gender expression, pregnancy and maternity, marriage and civil partnership, race, religion or belief, sex or sexual orientation. If you require any assistance or reasonable adjustments due to a disability or long-term health condition, please do not hesitate to contact us.
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