Amazon
Sr. Privacy Industry Specialist, Operations Trust
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Sr. Privacy Industry Specialist, Operations Trust
Operations Trust Team Leader (Privacy – Operations)
At Amazon, we strive to be Earth’s most customer-centric company. We work towards a single goal: to ensure the best experience for our customers. To do that, we empower our people to think like owners and solve problems the first time. As a team, we are focused on continuously improving and setting new standards in global operations. You have to thrive in an environment that is constantly changing and growing. In the words of Jeff Bezos, “Many of the problems we face have no textbook solution, and so we happily invent new ones.” If you are excited about being an innovative leader and advocate for privacy solutions, then Amazon may be the place for you.
The purpose of the Operations Trust Team is to manage privacy for the Operations (Ops) organisation. Our focus is to ensure individuals are never surprised by what data we collect, process, and share, and that we delight regulators with the quality, transparency, and accuracy of our privacy documentation. Everything we do is built on this mission. This leader will act as a privacy subject matter expert and collaborate with business, legal, and technology stakeholders to ensure the accuracy, completeness, and transparency of privacy documentation.
Key Responsibilities
- Identify, draft, and maintain Records of processing (RoPs/ROPAs) and Data Protection Impact Assessments (DPIAs)
- Assist in managing the privacy documentation program at scale
- Conduct AI risk classifications
- Complete application-based access and deletion assessments and determinations
- Automate and operationalize privacy processes
- Analyze and develop metrics to measure and improve documentation program effectiveness
- Apply global privacy regulatory and operational expertise to embed a consistent customer experience across Operations
- Work with internal stakeholders (Ops & Legal) to ensure privacy considerations are part of all projects and decisions
- Maintain a strong understanding of privacy regulatory and industry developments
- Perform operational deep dives on business processes and systems, identifying privacy risks and mitigation measures
- Prepare supporting internal documentation including executive reports, standard operating procedures (SOPs), and FAQs
- Manage multiple projects simultaneously with urgency
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Basic Qualifications
- Bachelor’s degree
- 3+ years of experience in privacy compliance and governance
- Experience developing and maintaining privacy documentation and processes, including:
- RoPs/ROPAs, DPIAs, Privacy Impact Assessments (PIAs), Legitimate Interest Assessments (LIAs), and data mapping
- Former role in privacy or security with knowledge of regulatory and industry requirements and standards
- Experience with privacy program management
- 1+ years leading high-impact projects that involve automated/manual systems, with support to global stakeholders
- Proven expertise in global privacy regulations (e.g., GDPR, CPRA, DMA, EU AI Act, LGPD, PIPL) and their application in complex environments
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Preferred Qualifications
- Experience in cross-disciplinary and multi-team projects
- Ability to communicate complex privacy concepts to both technical and non-technical audiences
- Data-driven improvements using analytics and metrics
- Ability to work independently with minimal supervision
- Advanced degree (Juris Doctor preferred)
- Hold one or more privacy certifications (e.g., CIPP/US, CIPP/E, AIGP, CIPM)
- Exceptional written and verbal communication skills
Why Join Amazon?
Amazon is an equal opportunities employer. We value diversity and recruiting decisions are based purely on experience and skills. Our mission is to discover, invent, simplify, and build.
- Protecting your privacy and data is a longstanding top priority.
- For more information on how we handle candidate personal data, refer to our PrivacyNotice.
Amazon does not discriminate based on protected veteran status, disability, or other legally protected status.
We foster an inclusive culture, empowering our workforce to deliver the best results for our customers. If you require an accommodation during the application process, please visit our accommodation guidelines for assistance. Should your country/region not be listed, reach out to your Recruiting Partner.
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