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Sr Program lead, DSP Payments
Sr Programme Lead - Last Mile DSP Payments Team
The Last Mile DSP Payments team at Amazon is looking for a Sr Programme Lead who is not only ready to shape the future of payment processes at scale but also eager to rebuild and redefine existing workflows.
Our team moves over €1B annually across 9 countries, 2,000+ legal entities, and 37,000+ service rate combinations. Currently, many of these processes rely on semi-automated approaches, legacy systems, and manual processes—creating both inefficiencies and risks. But this is our opportunity.
We are looking for someone who thrives on disruptive growth: a strategic problem-solver who immediately starts sketching solutions when faced with messy, complex processes. As the owner of comprehensive payment improvements, you’ll steer how we automate payments across 37,000+ service rate combinations and invigorate the way hundreds of Delivery Service Partners (DSPs) get paid in Europe.
Key Responsibilities
What You’ll Do
- Drive payment process improvements across all EU manual and semi-automated workstreams—whether it’s fleet payment processing, fuel reimbursement, incentives, reconciliation, or other operational flows
- Strengthen financial controls & audit trails to minimise risks by identifying gaps before they escalate
- Automate repetitive financial operations by designing Excel-based tools, financial models, and dashboards (e.g., pivot tables, Power Query, macros, VBA) that replace slow, error-prone manual processes (If you can write Python or SQL, you’ll thrive here.)
- Track and resolve payment discrepancies at scale—trace the data, diagnose root causes, and prevent recurrence through automation
- Translate ambiguous operational challenges into precise, structured requirements for the Last Mile Payments Tech team to implement effectively
- Shape the DSP payment automation roadmap by collaborating directly with Finance, Tax, Fleet, Pricing, and Technology to drive efficiency, compliance, and growth
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More Than ‘Seeing the Vision’, Build It
This is not a role for someone waiting for direction. This is for someone who builds the future now—whether it’s drafting the first spreadsheet, bench-testing an automated approval workflow, or meeting face-to-face to explain why a telling exception just happened.
If this resonates, here’s how your days will look:
✔ You’re fluent in Excel—Pivot Tables, Power Query, and VBA logic are second nature. ✔ You enjoy turning chaos into structure—ambiguity is just another puzzle for you to solve. ✔ You communicate with energy & clarity across departments, countries, and management levels. ✔ Change happens fast in transactions processing—the greener possible, the more we’ll value proactive risk-spotting & solution development. ✔ Travel across Europe? No problem. On-site rollouts and fast turnarounds help us get things done. (Bonus: If you speak a second European language, that helps.) ✔ Pressure is your fuel. Delivering 1B+ of transactions each year means configuration error or timing mistake has real downstream consequences.
**Bonus If You Know These…
(But not a hard requirement)
- AI-driven automation (buildingedge workflows with AI-focus)
- SQL-based analytics to crunch dynamic, large data sets
- BI tools (Tableau, QuickSight) to visualize QA & process bottlenecks
- Experience managing offshore + EU regional teams to align automation timelines and quality
Basic Qualifications
- Technical proficiency in Excel (advanced Pivot Tables, VLookUps, XLOOKUPs) and SQL (sructured queries to extract process insights)
- Cross-functional collaboration—by design integrate with FinTech/FinOps, Tax, Payments Tech, and ERPs.
- Process + data-driven thought leadership—defined automation initiatives for complex financial flows before
- Bachelor’s degree in Business, Engineering, Supply Chain, Transportation Logistics, Data Science, or related field
- Track record of implementing automated systems, repeatable processes, and software controls
- Proven track record of driving quantitative process improvements with measurable value, using data metrics
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Preferred Qualifications
- Stakeholder management at scale—have the reputation of big stakes delivery (balancing competing ‘must-haves’)
- Programme ownership with field-testing and rollout execution—you’ve brought to market** the automation roadmap step by one
- Revenue operations & payments processing experience in contract size & risk threshold-regulatedenvironments
- Roadmap prioritization across tight deadlines—balanced funneling functions’ inconsistent demands
The Amazon Advantage / Inclusive Culture
Amazon is an equal opportunity employer. Here’s what working with us means across the board:
- Diversity & Inclusion is more than a value—it’s action. We objectively remunerate for skills and seek to remove biases wherever they arise.
- Flexible schedules and hybrid work, culminating many team future-state thinking sessions.
- Leadership & training path for next-level Finance, Process, & Analytics innovators.
- Our privacy & data protections are proactive & vigorous—full transparency policies, checklist job how to request accommodations
This role is based out of Amazon’s UK headquarters, playing a strategic role across Europe’s Last Mile payment automations. Want to build what keeps €1B+ moving, manually & fully automated skills? Apply today.
Company - Amazon UK Services Ltd. ✯ Job ID: A10464079 ✯ Learn more
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