NHS Scotland
SSTS Officer - Payroll Services
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SSTS Officer - Payroll Services
NHS Greater Glasgow and Clyde (NHSGGC)
NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across a wide range of clinical and non-clinical professions and roles. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people, and to a wider population of 2.2 million when regional and national services are included.
The Role
As a Scottish Standard Time System (SSTS) Officer within NHS Greater Glasgow and Clyde, you will play a vital role in supporting a large-scale workforce system that underpins safe and effective service delivery. Working within one of the UK’s largest NHS organisations, you will join a collaborative and supportive Payroll Services team focused on accuracy, innovation and continuous improvement. You will act as a system expert, helping to implement, maintain and optimise SSTS, ensuring vital workforce and payroll data flows seamlessly across multiple NHS Boards.
This is a dynamic and highly impactful role where your work directly contributes to ensuring staff are paid accurately, and services run efficiently
- You will build strong relationships across departments, influencing and supporting users while promoting best practice
- NHSGGC offers an excellent environment to develop your career, where your expertise truly makes a difference to staff and patient care
All roles will be assessed for sponsorship eligibility in line with current Home Office requirements. NHS Greater Glasgow and Clyde (NHSGGC) can only issue a Certificate of Sponsorship (CoS) where these are met.
Duration, Location, and Working Pattern:
- Duration: Fixed Term
- Location: Caledonia House, 140 Fifty Pitches Road, Glasgow, G51 4EB
- Hours: Full Time (36 Hours)
- Working Pattern: Mon-Fri (09:00-17:00)
Key Responsibilities
- Support the rollout and ongoing development of the Scottish Standard Time System across multiple NHS Boards
- Act as a system expert providing first-line support, guidance and advice to all SSTS users
- Analyse, audit and validate workforce data, ensuring accuracy before transfer to payroll systems
- Manage user access, including account creation, maintenance and adherence to IT security procedures
- Investigate and resolve complex pay and system queries from managers and staff
- Run and interpret reports to monitor data quality and support decision making
- Work collaboratively within the team to meet deadlines and maintain high standards of service delivery
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Knowledge, Training, Qualifications and/or Experience Required to do the Job:
- Professional payroll qualification, such as CIPP or equivalent experience
- Relevant NHS payroll experience with knowledge of payroll systems and processes
- Strong understanding of Agenda for Change terms and conditions and payroll legislation
- Experience with time and attendance or workforce systems with the ability to manage complex data
- Excellent communication skills with the ability to engage and influence a wide range of stakeholders
- High level of IT proficiency, including Microsoft Excel, Word and reporting tools
- Ability to prioritise workload, work under pressure and maintain accuracy in a fast-paced environment
What We Offer
We offer a wide range of supportive policies designed to enhance your employee journey, including a comprehensive Employee Assistance Programme, Cycle to Work Scheme, bursary scheme and extensive learning and development opportunities.
As an NHS Scotland employee, you will be entitled to:
- A minimum of 27 days annual leave, increasing with length of service, plus public holidays
- Membership of the NHS Pension Scheme, including life insurance benefits
- Salary Sacrifice Car Benefit Scheme
- Development opportunities including study bursaries, e-learning and classroom-based courses
- Enhanced pay for working public holidays
- NHS discounts on a wide range of goods and services
- Confidential employee support and assistance, including counselling and psychological therapies
Interested?
If you would like to find out more, we would love to hear from you.
For An Informal Discussion, Please Contact
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Lynn Marshall, CORE Board Lead on Lynn.Marshall3@nhs.scot or call 0141 278 2885.
Details on how to contact the Recruitment Service and the Recruitment Process:
This post may close early due to the volume of responses. Please submit your application form as soon as possible.
AI Tools and Application Guidance
AI tools like ChatGPT or Copilot can be great for planning and preparing your application, but your answers must be your own.
- Show us the real you: Your application should reflect your skills, experience, and motivations authentically.
- Use AI wisely: It’s fine to use AI for ideas or to check spelling and grammar, but don’t let it write your answers.
- Why this matters: Applications that rely on AI-generated content may be withdrawn. By applying, you confirm your responses are based on your own knowledge and achievements.
Tip: Think of AI as a helper, not a substitute. We want to understand you, not an AI tool.
Flexible Working and Equality, Diversity, and Inclusion
NHS Greater Glasgow and Clyde (NHSGGC) recognises the importance of work-life balance and is committed to offering a range of flexible working options where service needs allow. For roles where less than full-time hours can be accommodated, and where the tenure is listed as “various”, we encourage applications from individuals seeking flexible working arrangements. Flexible working will be included as a topic for discussion during the recruitment process.
NHS Greater Glasgow and Clyde encourages applications from all sections of the community. We are committed to promoting equality, diversity and inclusion and are proud of the diverse workforce we employ.
By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We welcome applications from across the Armed Forces Community and recognise military skills, experience and qualifications throughout the recruitment and selection process.
Application Portal or Log-in Issues
For application portal or log-in issues, please contact the in the first instance.
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