South Western Ambulance Service NHS Foundation Trust
Staff Officer - Central Operations
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Staff Officer to the Director of Operations
The Staff Officer to the Director of Operations provides senior, high trust enabling support to the Director of Operations, acting as a critical link between strategic intent and operational delivery. The post holder will operate as a trusted professional advisor, coordinator, and problem solver, providing operational delivery and ensuring the Director of Operations is supported through high-quality briefing, assurance, analysis, follow up, and governance.
Working with a high degree of autonomy, the post holder will manage complex information flows, coordinate the delivery of priorities across the Operations Directorate, and ensure actions, decisions, and risks are tracked, escalated, and progressed. The role is pivotal in maintaining operational grip, supporting effective decision-making, and enabling the Director of Operations to focus on strategic leadership, system working, and organizational transformation.
The post holder will work closely with Assistant Directors of Operations, Deputy Directors, corporate teams, and system partners, maintaining strong oversight of key programs of work and acting as a central point of coordination for Directorate level activity.
The post holder will be required to travel across the Trust geography to support operational delivery.
Key Responsibilities
- Act as the primary staff officer to the Director of Operations, providing day-to-day professional support, coordination, and delivery of operational priorities and advice.
- Prepare high-quality briefings, reports, submissions, and presentations for internal and external meetings, including Executive Management Group, Board, and system forums.
- Support the Director of Operations in translating strategic objectives into deliverable operational priorities across the Directorate.
- Maintain oversight of the delivery of key operational priorities, programs, and actions across the Operations Directorate, ensuring progress is tracked, and issues are escalated appropriately.
- Support robust governance and assurance arrangements for the Operations Directorate, ensuring alignment with Trust and system requirements, providing advice and guidance to senior leaders as required.
- Coordinate and synthesize complex operational, performance, and intelligence information into clear, concise, and actionable insights for the Director of Operations.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Working for Us
Working for us is an experience like no other. We provide emergency and urgent care, 24 hours a day, 365 days a year, operating across the largest ambulance region in England and responding to an average of 2,650 incidents every day.
We remain committed to ensuring that we provide the best possible care for all our patients, which is reflected in our new five-year strategy which has continually improving patient care at its very core.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
The role is based in Bristol, a lively yet laid-back city with top-class shopping, street food, dynamic events, friendly festivals, and excellent national and international transport links.
If you embody our values of one team, compassionate, and innovative and are looking to make a real difference to people's lives, then we would love to hear from you.
In return, we will equip you with the skills and resources you need to thrive in your role. You will have opportunities to progress to roles across the Trust and enjoy continuous professional development.
Benefits
- Competitive NHS salary
- A standard working week of 37.5 hours
- Holiday entitlements of 27 days per year, plus general and public holidays, rising to 29 days after 5 years and 33 days after 10 years
- Pay enhancements for out-of-hours, shift, and overtime working
- Generous Pension Scheme
- Career and salary progression
- Car leasing scheme
- Free parking across Trust sites
- Staff networks
- Wide range of discounts from various organizations across the UK
Contact Information
For further details / informal visits contact:
- Name: Emma Mitchell
- Job Title: Staff Officer to the Director of Operations
- Email Address: emma.mitchell@swast.nhs.uk
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills