How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Technical Operations Lead – Oracle MOM (Europe) at TJX Europe
About TJX Europe
TJX Europe is a Fortune 100 company and the world’s leading off-price retailer, operating stores under TK Maxx & HomeSense brands. As part of our fast-paced environment, you’ll be valued for your diversity, collaboration skills, and commitment to growth across Distribution Centres, Corporate Offices, or retail stores.
Come join our team—a dynamic organisation where every day brings new opportunities for learning, impact, and development.
Job Description
Job Role
The Staff Tech Ops Lead owns, designs, and delivers global operational processes, services, and business functionality within Oracle MOM. Core responsibilities include:
- Managing and optimising Oracle MOM globally
- Leading IT Operations processes and technology
- Resolving escalations at all levels
- Communicating strategy across teams
- Implementing process improvements using ITIL best practices
- Ensuring operational stability and high-quality processes
- Advancing industry knowledge and driving technology adoption
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Work is primarily conducted during EU business hours.
Core Responsibilities
Operational Leadership
- Act as a lead for European finance business stakeholders
- Own troubleshooting and escalation resolution for IT Operations (hardware/software/processes)
- Use ticketing systems for issue tracking
- Ensure technical & process documentation (SOPs, guides, knowledge base)
Process and Compliance
- Promote operational stability and resilience
- Adhere to Sarbanes-Oxley and all emerging compliance standards
- Drive ITSM and DevSecOps best practices (complex environments)
Strategy & Best Practice
- Develop and promote best practices and Continuous Service Improvement (CSI)
- Lead 3rd-party engagement evaluations
- Oversee Statement of Work (SOW) reviews
- Define operational and development processes
Talent Development & Culture
- Onboard new hires
- Mentor & coach team members
- Support Talent Acquisition (conducting interviews)
- Champion organisational culture
- Expand adoption of Oracle MOM SDM across IT
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Subject Matter Expertise
- Become an expert in Oracle MOM end-to-end
- Drive future-state roadmaps for technology and processes
- Maintain advanced awareness of IT trends
Requirements
- Proven expertise in Oracle MOM
- Experience managing technical processes, escalations, and compliance
- Strong communication skills to collaborate with stakeholders and influence leadership
- Self-motivated with a growth mindset
- Commitment to continuous improvement and operational excellence
What We Offer
- A supportive, inclusive culture with opportunities for recognition and growth
- Competitive salary
- Diverse working environment in a leading retail organisation
TJX Europe is an equal opportunities employer. We welcome applications from all backgrounds regardless of age, disability, gender identity, race, religion, or sexuality.
Location: TJX Europe – Watford, UK Address: 73 Clarendon Road, Watford, GB
(Path ending at document conclusion)
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location